LG Electronics 37LD333H, 42LD343H, 37LD343H Commercial Mode Check / FTG Operation Troubleshooting

Troubleshooting (Cont.)

Commercial Mode Check / FTG Operation Troubleshooting

Commercial Mode Check

Press POWER on

Installer Remote.

TV	No
responded?
Yes

Leave the TV set ON.

Bad

TV

Go to Installer Menu
by pressing MENU until
the on-screen setup
menus lock up (i.e.,
stop responding).
TV
stopped	Stopped	TV is in
responding or
continued to	responding	Commercial Mode.
respond?
Continued
to respond
TV is not in Commercial
Mode. Call Technical
Support for assistance.

FTG Operation Troubleshooting

The following table provides troubleshooting information for when the EBL is configured in the FTG Mode of operation.

Symptom	Possible Cause(s)	Solution(s)
Communication Error	Cable(s) not connected.	Check and connect communication cables.
(“Communications
	TV not powered.	Check/connect the TV power cord.
Timeout”)
	TV not turned ON.	TV needs to be turned ON (default FTG Mode).
	Wrong COM	In the FTG Configuration Application, select the correct
	(communication) port.	COM port for the cable being used.

206-4186 51