| MESSAGE | WHAT IT MEANS | ACTION |
|
| Error message that | Repeat the test with |
|
| indicates that the | a new test strip. |
|
| blood sample was | Apply blood sample |
|
| applied before R | only after R appears |
|
| appeared on the | on the display. |
|
| display. |
|
|
|
|
|
|
| Error message that | Check that the code |
|
| indicates that there | number on the |
|
| may be a problem | meter display |
|
| with the test strip, | matches the code |
|
| e.g., the test strip | number on the test |
|
| may have been | strip vial. Check test |
|
| damaged, moved, or | strip for damage. |
|
| removed during | Code meter or retest |
|
| testing, or inserted | as necessary. Repeat |
|
| improperly. | the test. If the error |
|
|
| message appears |
|
|
| again, call the |
|
|
| OneTouch® |
|
|
| Customer Care Line |
|
|
| at 1 800 |
|
|
|
|
|
| Average of the last 14 | No action required. |
|
| days ( √ means |
|
|
| that 64 tests were |
|
|
| performed within |
|
|
| this period). |
|
| (Example) |
|
|
|
|
|
|
50
