MESSAGE | WHAT IT MEANS | ACTION |
Either the ambient temperature or the meter’s temperature was too high to perform a test.
Repeat the test in a cooler place
Error message that | Review the |
indicates that there | instructions and try |
is a problem with the | again with a new |
meter. | test strip. If the |
| problem persists, |
| call the OneTouch® |
| Customer Care Line |
| at 1 800 |
| for help. |
|
|
Error message could | Repeat the test with |
be caused by a used | a new test strip. If |
test strip or indicates | the error message |
that the C button | appears again, call |
was depressed | the OneTouch® |
during insertion of | Customer Care Line |
the test strip, or a | at 1 800 |
temporary or |
|
permanent |
|
electronics problem |
|
occurred. |
|
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