If the test does not start after applying the sample:
| PROBABLE CAUSE | WHAT TO DO |
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| Insufficient blood sample. | Repeat the test with a new |
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| test strip and a larger sample. |
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| Defective test strip. | Repeat the test with a new |
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| test strip. |
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| Sample applied after automatic | Repeat the test with a new test |
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| shutoff (two minutes after last | strip; apply sample only when |
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| user action). | R appears on the display. |
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| Defective meter. | Call 1 800 |
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