If the meter does not display a message after inserting a test strip:

PROBABLE CAUSE

WHAT TO DO

Batteries exhausted.

Replace the batteries.

 

 

Batteries incorrectly installed

Check that the batteries are

or absent.

correctly installed with the

 

positive “+” side up.

 

 

Test strip inserted upside down

Insert the test strip correctly

or incompletely.

with the contact bars end first

 

and facing up.

 

 

Defective meter.

Call 1 800 663-5521.

 

 

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Lifescan OneTouch manual Probable Cause What to do, Call 1 800