Linksys EG1032 V3 manual Appendix a Troubleshooting, Common Problems and Solutions

10/100/1000 Gigabit Network Adapter

Appendix A: Troubleshooting

This appendix consists of two parts: “Common Problems and Solutions” and “Frequently Asked Questions.” This appendix provides solutions to problems that may occur during the installation and operation of the Gigabit Network Adapter. Read the description below to solve your problems. If you can't find an answer here, check the Linksys website at www.linksys.com.

Common Problems and Solutions

1.Windows does not detect the Adapter installed, or it attempts to reinstall the Adapter each time you restart your PC.

Go through this checklist until your problem is solved:

•Make sure the Adapter is securely located in the appropriate PCI slot.

•Insert the Adapter into an alternate PCI slot.

•You may have previously aborted a new hardware setup. Go to Windows Help to learn how to reinstall all of your Windows networking components.

•The motherboard in your system might not be Plug-and-Play compatible, your PC’s Plug-and-Play settings may not be enabled, or the motherboard may have Plug-and-Play options not supported by Windows 98SE. If you are not sure, contact the manufacturer of your PC.

2.Windows cannot locate the driver for the Adapter. Go through this checklist until your problem is solved:

•Check the Driver CD you inserted into your PC’s CD-ROM drive.

•The CD may be defective or files may be missing. Make sure the CD has files in D:\ starting with WIN.

3.The Windows logon screen doesn’t appear after I restart my computer.

Click Start, Shut Down, Close All Programs, and Logon as a Different User (in Windows 98SE, select Log Off). If this doesn’t solve the problem, your PC’s manufacturer may have disabled Windows networking. Contact the manufacturer for help.

Appendix A: Troubleshooting 28

Common Problems and Solutions