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Service Manual
3 Troubleshooting (continued)
Table 3F (continued from previous page) Troubleshooting Chart - Fault Messages Displayed on Boiler Interface
FAULT | DESCRIPTION | CORRECTIVE ACTION |
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Internal Fault | The main control board has detected an | • Replace the main control board. |
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internal fault. |
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Writing to | The main control board has detected an | • Replace the main control board. |
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Memos | internal fault. |
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CRC Parameters | The main control board has detected an | • Replace the main control board. |
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| internal fault. |
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No Error Stored | The main control board has detected an | • Press | the RESET button on the | SMART | |||
| internal fault. | TOUCH display panel. |
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| • Inspect the heat exchanger. Reference page 40 of | |||||
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| this manual for the procedure on how to clean the | |||||
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| flue side of the heat exchanger. |
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Flue Temp |
| • Inspect the flue sensor and associated wiring. | |||||
The stack temperature has exceeded the | Measure the resistance of | the flue sensor and | |||||
Shutdown | compare to Table 3C on page 45 of this manual. | ||||||
set parameters for the boiler. | |||||||
| Replace the sensor if necessary. |
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| • Verify that the vent/air intake pipes are properly | |||||
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| installed and that there are no obstructions. |
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| • Replace the main control board. |
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| • Verify that the system is full of water and that all air | |||||
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| has been properly purged from the system. |
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| • Verify that the boiler is piped properly into the heating | |||||
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| system. Refer to Section 6 - Hydronic Piping of the | |||||
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| SYNC | Installation | and | Operation | Manual | |
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| for the proper piping methods for the SYNC boiler. | |||||
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| • Check for voltage to the boiler pump motor on a call | |||||
Delta T | The temperature rise across the heat | for heat. If voltage is not present, check the wiring | |||||
back to the pump relay. Replace the pump relay if | |||||||
Shutdown | exchanger has exceeded the set parameters | ||||||
necessary. |
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| for the boiler. |
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| • If 120 VAC is present on a call for heat and the boiler | ||||||
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| pump is not operating, replace the pump. |
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| • Verify that the boiler pump is set to the proper speed | |||||
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| or that the pump is the proper size. Reference | |||||
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| Section | 6 - Hydronic Piping of the | SYNC | |||
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| Boiler Installation and Operation Manual for boiler | |||||
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| pump specifications. |
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| • Verify that the system is full of water and that all air | |||||
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| has been properly purged from the system. |
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| • Verify that the boiler is piped properly into the heating | |||||
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| system. Refer to Section 6 - Hydronic Piping of the | |||||
Outlet Temp |
| SYNC | Installation | and | Operation | Manual | |
Outlet water temperature has exceeded the | for the proper piping methods for the SYNC boiler. | ||||||
Shutdown | • Check for voltage to the boiler pump motor on a call | ||||||
| maximum outlet water temperature. | for heat. If voltage is not present, check wiring back | |||||
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| to the pump relay. Replace the pump relay if | |||||
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| necessary. |
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| • If 120 VAC is present on a call for heat and the boiler | |||||
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| pump is not operating, replace the pump. |
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