Problem

 

 

 

 

Tip

Cannot use the wireless connection.

Once you have activated the wireless connection please wait 30 seconds

 

for the connection to be established after Turning On the unit, before

 

trying to access network features such as BD-Live™, DLNA home network

 

server and the third-party network services.

 

If

 

appears in the upper left corner of the Home Menu screen, this unit

 

 

 

is

connected to an Access Point. Please contact your ISP for further

 

assistance when you cannot access BD-Live™ or network services.

 

 

 

 

Cannot connect to the network while my PC

Check the content of your Internet service contract to see if your Internet

is connected to the network.

Service Provider prevents multiple terminals connecting at the same time.

 

 

 

 

Cannot use the BD-Live™ function or

Connect a USB Memory Stick before inserting the disc.

download of data does not perform properly.

 

 

 

Connect a USB Memory Stick with enough capacity (1GB or more of

 

available memory).

 

 

 

 

 

Check to see if the USB Memory Stick is properly connected.

Folder or files stored on DLNA home media

Check the settings on your home media server. (Refer to the user manual

server are not displayed in the file list or files

of the home media server.)

do not play back.

 

 

 

Check the network connection and settings.

Cannot use Netflix feature.

Netflix is only available in the United States.

 

Check to see if the network connection is properly made.

 

Visit netflix.com/magnavox on your PC and become a Netflix member.

 

 

 

 

 

Cannot add Movies or TV episodes to the

Visit netflix.com on your PC.

instant Queue.

 

 

 

 

 

 

 

You may add from the player or visit netflix.com and login to your account

 

 

by web.

 

 

 

 

 

 

The picture quality of a Netflix streaming

The picture quality does not change during playback.

movie does not improve even though my

 

 

 

The picture quality differs based on the Internet connection speed at the

Internet connection speed improved during

time the streaming movie is loading.

playback.

 

 

 

 

 

 

 

The picture quality of Netflix streaming

Check your Internet connection speed.

movie is poor.

 

 

 

Contact your Internet service provider. (You may need to improve the

 

broadband speed.)

Netflix streaming movie often stops or starts

Contact your Internet service provider. (You may need to improve the

buffering during playback.

broadband speed.)

Cannot use the VUDU service.

VUDU is only available in the United States.

 

Check to see if the network connection is properly made.

Cannot rent or buy Movies / TV shows on

You need to activate the VUDU account.

VUDU.

 

 

 

Log into your account at http://my.vudu.com and check your payment

 

information.

 

 

 

 

The picture quality of VUDU movie is poor.

Check your Internet connection speed. You need speeds of at least 9 Mbps

 

to this player for high quality uninterrupted playback.

 

 

 

 

VUDU movie often stops or starts buffering

Check your Internet speed. The following are the required connection

during playback.

speeds for picture quality for uninterrupted streaming. SD quality (1 Mbps -

 

2 Mbps), HD quality (2.25 Mbps - 4.5 Mbps), HDX quality (4.5 Mbps -

 

9 Mbps). Please confirm your Internet environment on www.vudu.com

 

 

 

 

Can not use the YouTube™ service.

Check to see if the network connection is properly made.

The picture quality of the YouTube™ video

You may experience frequent buffering, distorted pictures or no picture at

is poor.

all depending on your network environment and Internet traffic.

 

 

 

 

 

The picture and sound quality differ depending on the Internet service provider.

DNote

Do not attempt to repair the Blu-ray Disc™ Player yourself. This may cause severe injury, irreparable damage to your Blu-ray Disc™ Player and void your warranty.

Please have available your Blu-ray Disc™ Player model and serial number before contacting us. These numbers are available on the cabinet, as well as on the packaging.

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Magnavox MBP5320 Cannot use the wireless connection, Server and the third-party network services, Available memory