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Cannot use the wireless connection. | Once you have activated the wireless connection please wait 30 seconds | |||||||
| for the connection to be established after Turning On the unit, before | |||||||
| trying to access network features such as | |||||||
| server and the | |||||||
| If |
| appears in the upper left corner of the Home Menu screen, this unit | |||||
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| is | connected to an Access Point. Please contact your ISP for further | ||||||
| assistance when you cannot access | |||||||
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Cannot connect to the network while my PC | Check the content of your Internet service contract to see if your Internet | |||||||
is connected to the network. | Service Provider prevents multiple terminals connecting at the same time. | |||||||
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Cannot use the | Connect a USB Memory Stick before inserting the disc. | |||||||
download of data does not perform properly. |
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Connect a USB Memory Stick with enough capacity (1GB or more of | ||||||||
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| Check to see if the USB Memory Stick is properly connected. | |||||||
Folder or files stored on DLNA home media | Check the settings on your home media server. (Refer to the user manual | |||||||
server are not displayed in the file list or files | of the home media server.) | |||||||
do not play back. |
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Check the network connection and settings. | ||||||||
Cannot use Netflix feature. | Netflix is only available in the United States. | |||||||
| Check to see if the network connection is properly made. | |||||||
| Visit netflix.com/magnavox on your PC and become a Netflix member. | |||||||
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Cannot add Movies or TV episodes to the | Visit netflix.com on your PC. | |||||||
instant Queue. |
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You may add from the player or visit netflix.com and login to your account | ||||||||
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The picture quality of a Netflix streaming | The picture quality does not change during playback. | |||||||
movie does not improve even though my |
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The picture quality differs based on the Internet connection speed at the | ||||||||
Internet connection speed improved during | time the streaming movie is loading. | |||||||
playback. |
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The picture quality of Netflix streaming | Check your Internet connection speed. | |||||||
movie is poor. |
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Contact your Internet service provider. (You may need to improve the | ||||||||
| broadband speed.) | |||||||
Netflix streaming movie often stops or starts | Contact your Internet service provider. (You may need to improve the | |||||||
buffering during playback. | broadband speed.) | |||||||
Cannot use the VUDU service. | VUDU is only available in the United States. | |||||||
| Check to see if the network connection is properly made. | |||||||
Cannot rent or buy Movies / TV shows on | You need to activate the VUDU account. | |||||||
VUDU. |
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Log into your account at http://my.vudu.com and check your payment | ||||||||
| information. | |||||||
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The picture quality of VUDU movie is poor. | Check your Internet connection speed. You need speeds of at least 9 Mbps | |||||||
| to this player for high quality uninterrupted playback. | |||||||
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VUDU movie often stops or starts buffering | Check your Internet speed. The following are the required connection | |||||||
during playback. | speeds for picture quality for uninterrupted streaming. SD quality (1 Mbps - | |||||||
| 2 Mbps), HD quality (2.25 Mbps - 4.5 Mbps), HDX quality (4.5 Mbps - | |||||||
| 9 Mbps). Please confirm your Internet environment on www.vudu.com | |||||||
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Can not use the YouTube™ service. | Check to see if the network connection is properly made. | |||||||
The picture quality of the YouTube™ video | You may experience frequent buffering, distorted pictures or no picture at | |||||||
is poor. | all depending on your network environment and Internet traffic. | |||||||
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| The picture and sound quality differ depending on the Internet service provider. |
DNote
•Do not attempt to repair the
•Please have available your
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