Section 1 | General Information |
Section 1
General Information
Freight Damage and Claims
Procedures
1. | Shortages | |
| Check the number of cartons delivered against the | |
| quantity shown on your receipt. If the quantities | |
| do not match, have the driver note the shortage | |
| and file your claim with the freight company. | |
2. | ||
| Manitowoc assumes responsibility for all freight | |
| damage claims involving participating carriers, | |
| with the following exceptions: | |
| • | When the trucking company loses the |
| • | equipment. |
| When fire destroys the equipment en route. | |
| • | When a traffic accident damages the shipment |
|
| en route. |
3. | Visible Damage | |
| A. If a carton appears damaged in any way, open | |
|
| the carton and inspect the contents in the |
|
| presence of the driver. Note the nature and |
|
| extent of the damage on the freight bill. |
| B. Notify your local Manitowoc distributor to | |
|
| inspect the merchandise within 15 days of |
|
| delivery. Do not attempt to repair the damage. |
4. | Concealed Damage | |
| A. If damage is noticed at the time of | |
|
| installation, notify the distributor immediately |
|
| and ask for an inspection. |
Model/Serial Number Location
Record the model and serial number of the AuCS→A accessory in the space provided below. These numbers are required when requesting information from your local Manitowoc distributor, service representative, or Manitowoc Ice, Inc.
The model and serial number are listed on the
OWNER WARRANTY REGISTRATION CARD. They are also listed on the MODEL/SERIAL NUMBER DECAL affixed to the side of the AuCS→A accessory.
MODEL AND
SERIAL NUMBER
PLATE
SV1275
Model/Serial Number Location
B. Do not destroy packing materials until the |
inspection is completed. |
These conditions must be met before your claim |
can be processed by the distributor. |
5. Claims |
Manitowoc Ice, Inc. and your local distributor |
will arrange to repair or replace the equipment. |
Model Number
Serial Number
Model Number
Serial Number
Ice Machine
Remote
Condenser or
Condensing Unit
Bin/Dispenser
AuCS→A
Accessory
