2Troubleshooting Procedures

Figure 2-13 Camera troubleshooting process

The Camera board or system board may be the reason of a Camera fault. Either of these two

components may be damaged. To determine if the computer’s Camera is functioning

properly, perform the following procedures. Figure 2-13 outlines the process. Start with

Procedure 1 and continue with the other procedures as instructed.

Procedure 1: Windows Application test

Procedure 2: Connector and replacement check

Procedure 1 Windows Application test

Run the functioning Program in windows, which will display the Camera test result.

If tests and diagnostics result abnormal go to Procedure 2. If an error is not located, the Camera system is functioning properly.

Procedure 2 Connector and replacement check

The Camera board or system board may be disconnected or damaged. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures, and perform the following checks.

Check 1 Make sure that the Camera board FFC is securely slotted into the system board. If the problem persists, go to Check 2.

Check 2 The Camera board may be damaged. Replace it with a new one following the instructions in Chapter 4. If the problem still exists, perform Check 3.

Check 3 The system board may be damaged. Replace it with a new one following the instructions in Chapter 4.

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Toshiba PROA660 manual Camera troubleshooting process, Procedure 1 Windows Application test