2Troubleshooting Procedures
To determine if the computer’s LAN port is functioning properly, perform the following procedures. Figure
Procedure 1: Diagnostic check
Procedure 2: Connector and replacement check
Procedure 1 | Diagnostic check |
Run the test and Diagnostics Program, which will automatically execute the LAN Test. Refer to Chapter 3, Tests and Diagnostics for more information on how to run the program.
If an error is located, go to Procedure 2. If an error does not occur, the LAN is functioning ok.
Procedure 2 Connector and replacement check
The LAN cable and/or system board may be disconnected or damaged. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures and perform the following checks.
Check 1 Make sure the LAN cable is firmly connected to the LAN port of the system board.
If the connection is loose, reconnect firmly and repeat Procedure 2. If there is still an error, go to Check 2.
Check 2 The LAN cable may be damaged. Replace it with a new one and repeat Procedure 2. If the problem still exists, perform Check 3.
Check 3 The system board may be damaged. Replace it with a new one following the instructions in Chapter 4.
SatelliteA660/ProA660 Series Maintenance Manual 84
