2Troubleshooting Procedures
The HDD/SSD or system board may be the reason of a HDD/SSD fault. Either of these two
components may be damaged. To determine if the computer’s HDD/SDD is functioning
properly, perform the following procedures. Figure
Procedure 1 and continue with the other procedures as instructed.
Procedure 1: Diagnostic test
Procedure 2: Connector and replacement check
Procedure 1 | Diagnostic test |
Run the Diagnostic Program, which will automatically execute the HDD/SSD R/W test. (Refer to Chapter 3 system configuration check), Tests and Diagnostics for more information on the program.
If an error is located, go to Procedure 2. If an error is not located, the HDD/SSD function is functioning properly.
Procedure 2 Connector and replacement check
The HDD module or system board may be disconnected or damaged. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures, and perform the following checks.
Check 1 Make sure that the HDD module is securely slotted into the system board. If the problem persists, go to Check 2.
Check 2 The HDD module may be damaged. Replace it with a new one following the instructions in Chapter 4. If the problem still exists, perform Check 3.
Check 3 The system board may be damaged. Replace it with a new one following the instructions in Chapter 4.
SatelliteA660/ProA660 Series Maintenance Manual 51
