2 Troubleshooting Procedures
To determine if the computer’s TV Tuner port is functioning properly, perform the following procedures. Figure
Procedure 1: TV Tuner cable connection check
Procedure 2: TV Tuner Antenna connection check
Procedure 3: TV Tuner Module connection check
Procedure 1 TV tuner Cable connection check
The TV Tuner cable may be damaged or the connections may be loose. Use windows application to check device can work fine or not. If an error is located, Perform Check 1:
Check 1 Make sure TV Tuner cable is firmly plugged into both the TV Tuner set and the TV Tuner port of the computer. If the cable is connected correctly, go to Check 2.
Check 2 Make sure the TV Tuner port is firmly secured to the system board of the computer. If the malfunction remains, go to Check 3.
Check 3 The TV Tuner cable may be damaged. Replace with a good cable. If the malfunction remains, go to Procedure 2.
Procedure 2 TV tuner Antenna connection check
The TV Tuner Antenna may be damaged or the connections may be loose. Perform Check 1:
Check 1 Make sure TV Tuner Antenna is firmly plugged into both the TV Tuner Module. If the antenna is connected correctly, go to Check 2.
Check 2 Try connecting a different TV tuner Antenna to the computer. If the replacement TV tuner Antenna works, the original Antenna may be damaged. If the replacement Antenna does not work the TV tuner Module may be damaged. Go to Procedure 4.
Procedure 3 TV Tuner Module Connection check
The TV Tuner Module connect may be faulty. Perform Check 1:
Check 1 Check the TV Tuner Module is firmly plugged into system board, if connection was correctly, go to check 2.
Check 2 Try connecting a different TV tuner Module to the computer. If the replacement TV tuner Module works, the original Module may be damaged. If the replacement Module does not work the system board may be damaged. Replace it with a new one following the instructions in Chapter 4.
SatelliteA660/ProA660 Series Maintenance Manual 25
