Troubleshooting
Should faults occur, it is in many cases not necessary to consult your dealer or technical service department. On the basis of the following checks, you will be able to rectify a number of conditions yourself without difficulty. If the condition cannot be remedied after the following check, please consult your dealer or contact Marantz Professional at 630 741 0330.
The PMD570 does not turn on
Check power cord and your home circuit breaker
The PMD570 seems to record but there is no sound on playback
•check input settings (For example, if Bal.In input is selected and no input is connected to the BAL- ANCED IN jacks the PMD570 will record si- lence.)
•is the amp on? Check to see if the correct input has been selected.
The PMD570 will not playback
•check EDL Play Menu setting, if ON switch to
OFF
No audio playback through headphones
•check
•check a different track or CF card
The PMD570 will not record
•check that the maximum of 999 tracks have not been recorded
•make sure that you have not filled up the CF card with recordings based on time
•check that the PMD570 acknowledges the CF card
Excessive noise
•check cable connections and/or replace cables
•check for proper gain levels
Playback on a PC results in poor sound
•check quality of PC sound card and program
•check frequency conversion program*
•be sure the PMD570 is set to the desired bitrate
*The PMD570 can record audio files with a sampling frequency of 48kHz. Some PC programs convert the files to 44.1kHz (using a sample rate converter). Only high quality sample rate converters should be used.
PC cannot read files
•check if the files are MP2 or MP2 with a .wav file extension Some PC’s cannot interpret this combi- nation. Try renaming the MP2 file so it has a .mpg file extension.
•check the capability of the PC program Some playback and editing programs do not support MP2/MP3 or Broadcast Wave (.bwf/.wav) formats. Consult the Marantz Professional website at
Erratic behavior
•If the PMD570 exhibits erratic behavior, the microprocessor can be reset by, powering off and disconnecting AC power.
Care and Maintenance
Clean case with a slightly moistened soft cloth.
Media cards that are heavily used should be occasion- ally reformatted to avoid audio problems due to fragmentation.
Error Messages
Display | Description |
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CF Card |
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NO_CARD | No CF card inserted, or card is not detected. |
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UNFORMAT | Initializing of CF card is failure or track information |
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renewal failure |
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FULL_CARD | Remaining capacity of CF card is less than a few Kbytes. |
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You Need | CF card is not formatted. |
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FormatOnPC |
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Format Fail | Formatting failure |
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NO_FILE | Correct file does not exist. |
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FULL_999 | The number of tracks on the CF card |
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has reached the 999 maximum. |
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Can not… | Wave format error was detected during PCM file |
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playback. |
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Mark_255 | The number of EDL marks on the card has |
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reached the 255 maximum. |
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No_Good | Accessing speed of the CF card is not suitable. |
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Others |
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UnLock | A corrupt digital audio signal was received during |
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recording with digital input. |
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NO_EDL | A or B point for EDL |
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DSP ERROR | DSP processing error |
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