TROUBLESHOOTING

Should faults occur, it is often unnecessary to consult your dealer or technical service department. On the basis of the following checks, you may be able to rectify a number of conditions yourself without diffi- culty. If the condition cannot be remedied after the following check, please consult your dealer or contact Marantz Professional toll free at (866) 405-2154.

The PMD671 does not turn on

Check power

install fresh batteries

check AC adaptor connections

The PMD671 turns on then turns itself off

install fresh batteries

The PMD671 seems to record, but there is no sound on playback

check input setting (For example, if LINE input is selected and no input is connected to the LINE IN jacks, the PMD671 will record silence.)

The PMD671 will not playback

check EDL switch, if ON switch to OFF

No audio playback through headphones or internal speaker

check HP/SPK VOLUME control setting

check a different track or CF card

The PMD671 will not record

try a different CF card

check that the maximum of 999 tracks have not been recorded

check that the PMD671 acknowledges the CF card

No signal from microphone input

check input selection

check REC level control settings

check if microphone(s) require Phantom power

Excessive noise

check cable connections

turn off power to the PMD671, unplug the AC adapter, remove batteries, and then reinstate power to the unit (Complete Reset).

Playback on a PC results in poor sound

check quality of PC sound card and program

check frequency conversion program*

*The PMD671 records audio files with a sampling frequency of 48kHz. Some PC programs convert the files to 44.1kHz (using a sample rate con- verter). Only high quality sample rate converters should be used.

Cannot Read After Write (display says Cannot . . ,)

Cannot Time Shift (display says Cannot . . .)

Read After Write/Time Shift features are not available in 24 bit recording

PC cannot read files

check if the files are MP2 or MP2 with a .wav file extension. Some PC's cannot interpret this combination. Try renaming the MP2 file so it has a .mp2 or .mp3 file extension.

check the capability of the PC program Some playback and editing programs do not support MP2/MP3, Broadcast Wave (.bwf) or 24- bit formats. Consult the Marantz Professional web site at www.d-mpro.com for links to programs that support MP2/MP3 and Broadcast Wave Format.

The rechargeable battery is not recharging

check that the CHARGE indicator is lit and steady during charging and off when charging is com- plete

check AC power pack connections

check that Power is turned off on the PMD671

The rechargeable battery life is low

make sure you fully charge and discharge the Ni- Cd battery during each charge cycle

replace battery

Media cards that are heavily used should be occasionally reformatted to avoid audio problems due to fragmentation.

If the PMD671 exhibits erratic behavior, the microprocessor can be reset by, powering off, disconnecting AC power and removing batteries.

Error Messages

Display

 

Description

CF Card

 

 

 

NO_CARD

No CF card inserted, or card is not detected.

UNFORMAT

Initializing of CF card failure or track information renewal failure.

FULL_CARD

Remaining capacity of CF card is less than a few kbytes.

"You Need

CF card is not formatted.

FormatOnPC"

 

 

Format Fail

Formatting failure.

NO_FILE

 

Correct file does not exist.

 

 

 

FULL_999

The number of tracks on the CF card has reached the 999 maximum.

 

 

 

 

Can not

 

A track for which playback is not available was output.

 

 

 

 

Mark_255

 

The number of EDL marks on the card has reached the 255 maximum.

 

 

 

 

No_Good

 

Accessing speed of the CF card is not suitable.

 

 

 

 

Others

 

 

 

UnLock

 

A corrupt digital audio signal was received during recording with digital input.

Unsupport

A digital audio signal with a corrupt sample rate was received during recording with

 

 

digital input, or a corrupt file format is set up.

"NO_EDL

A or B point for EDL A-B loop was not found.

EDLERROR-A"

 

 

Verify Err

 

A verify error was detected during recording while the menu choice Verify is "On".

DSP ERROR

DSP processing error.

Can not

E1

Time Shift Playback is not available on the CF card which was recorded on the PMD660.

Can not

E2

Time Shift Playback is not available between tracks having different sampling frequencies

 

 

or audio formats i.e. MP2 and MP3.

Can not

E3

Read After Write is not available during recording with MP2, or 24 bits and

 

 

96/88.2 kHz PCM.

Can not

E4

Verify is not available during recording with MP2, or 24 bits and 96/88.2kHz PCM

Can not

E5

F.FWD/F.REV or Seek+/- search is not available on the VBR (Variable Bit Rate) file.

Can not

E6

Cannot Card Check because there is too little remaining card capacity.

Can not

E7

Wave format error was detected during PCM file playback.

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