Troubleshooting
WARNING
To avoid electrical shock which can cause severe personal injury or death, do not remove outer case at any time,
only an authorized servicer should remove outer case.
QUESTIONS AND ANSWERS
QUESTION | ANSWER |
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Can I use a rack in my microwave | Only use the rack that is supplied with your microwave oven. |
oven so that I may reheat or cook in | Use of any other rack can result in poor cooking performance and/or arcing |
two rack positions at a time? | and may damage your oven. |
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Can I use either metal or aluminum | Usable metal includes aluminum foil for shielding (use small, flat pieces). |
pans in my microwave oven? | Never allow metal to touch walls or door. |
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Sometimes the door of my microwave | This appearance is normal and does not affect the operation of your oven. |
oven appears wavy. |
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Is this normal? |
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What are the humming noises I hear | This is the sound of the transformer when the magnetron tube cycles on and off. |
when my microwave oven is |
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operating? |
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Why does the dish become hot when I | As the food becomes hot it will conduct the heat to the dish. |
microwave food in it? | Use hot pads to remove food after cooking. |
| Dish may not be microwave safe. |
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What does standing time mean? | Standing time means that food should be taken out of the oven and covered |
| for additional time after cooking. This process allows the cooking to finish, |
| saves energy, and frees the oven for other purposes. |
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Can I pop popcorn in my microwave | Yes. Pop packaged microwave popcorn following manufacturer’s guidelines or |
oven? | use the preprogrammed Popcorn pad. |
How do I get the best results? | Do not use regular paper bags. Use the listening test by stopping the oven as |
| soon as the popping slows to a pop every one or two seconds. Do not try to |
| repop unpopped kernels. You can also use special microwave poppers. When |
| using a popper, be sure to follow manufacturer’s directions. Do not pop |
| popcorn in glass utensils. |
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Why does steam come out of the air | Steam is normally produced during cooking. |
exhaust vent? | The microwave oven has been designed to vent this steam out the top vent. |
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