McIntosh UR12 manual Parts and Occurrences that are not Covered by the Warranty

Parts and Occurrences that are not Covered by the Warranty

This Warranty does not cover any of the following: (a) glass panels, cabinetry, trim, or other appearance items (except where they are defective at the time of original sale and the Product is delivered for repair within the first thirty (30) days thereafter); (b) failures arising from accident, catastrophe, misuse, neglect, or failure to properly connect and operate the Product in accordance with the accompanying instructions; (c) failures arising from improper installation of the Product; or (d) failures arising from any tampering, alteration, or attempted servicing of the Product by anyone other than McIntosh or an Authorized McIntosh Service Agency; and McIntosh shall have no liability or obligation of any kind with respect to any of the foregoing types of failures.

What the Owner must Pay For

As noted above, the owner must pay any expense of removing the Product from its installation, and must pay any expenses for delivery of the Product to McIntosh or the Authorized McIntosh Service Agency. Upon return of the Product to the owner following repair, it shall be the owner’s responsibility to pay for the shipping charges incurred in return of the Product, as well as to arrange and pay for any re-installation which may be required. In addition, it shall be the owner’s obligation to pay for any repairs made to Product for which the owner has neither completed and submitted the Authenticity Number Registration Card at the time of purchase nor included the original sales receipt with the Product when delivered for service, at McIntosh’s or its Authorized Service Agency’s then-current repair rates.

What the Owner must do to obtain service under this Warranty

To obtain service under this Warranty, the owner must at the owner’s expense arrange for any necessary de-installation of the Product, and deliver or ship the Product to McIntosh at the address below, or to an Authorized McIntosh Service Agency, properly packaged, prepaid, and insured at the owner’s expense. In addition, the owner must provide evidence that the Product is at the time of delivery within the scope of his Warranty, by either having completed and submitted to McIntosh on a timely basis the accompanying Authenticity Number Registration Card, or by including the original sales receipt (photocopies are not acceptable) with the Product when it is delivered for repair.

How to learn where the nearest Authorized McIntosh Service Agency is, or obtain answers to other questions concerning this Warranty

In order to learn the name and address of the nearest Authorized McIntosh Service Agency, obtain instructions for shipment of a covered Product to McIntosh, or obtain the answers to any other questions you may have concerning this Warranty, you may telephone McIntosh’s Customer Service Department between the hours of 9:00 a.m. and 4:30 p.m. Eastern Time, Monday through Friday, at 607-723-3512, or write to McIntosh at 2 Chambers Street, Binghamton, New York 13903-2699, Attention: Customer Service Department.

Note: This Warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

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