Frequently asked questions
With the aid of the following guide minor problems can be corrected without a service call.
Repairs should only be carried out by a qualified and trained person in strict accordance with local and national safety regulations. Unauthorized repairs could cause personal injury or machine damage and may void the warranty.
The refrigerator or freezer section does not get cold.
Possible fault | Solution |
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The machine is not turned on. | Check whether the appliance is switched on |
| at the main switch. The appropriate |
| temperature display must be lit up. |
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The machine is not plugged in. | Check that the plug is correctly inserted in the |
| power outlet. |
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Check that the fuse has not | Reset the circuit breaker. |
tripped. |
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The temperature in the refrigerator or freezer section is too low.
Possible fault | Solution |
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Select a warmer temperature. | See "Setting the temperature". | |
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The Super function is still on. | The Super function automatically turns off | |
| after: |
|
| Refrigerator: approx. 6 hours | |
| Freezer: | approx. 30 - 60 hours |
| (depending on the amount of food frozen). | |
|
| |
The door is not closed. | Check that the doors are closed properly. | |
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| |
A large amount of food is being | This makes the compressor run longer, | |
frozen at the same time. | causing the temperature in the freezer section | |
| to fall automatically. | |
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The freezer section is too warm. |
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Possible fault | Solution |
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The room temperature is lower | Raise the temperature of the room. | |
than the ambient temperature for | Operating the appliance in a room that is too | |
which the appliance is designed. | cold will cause the cooling system to turn off | |
| for too long, causing the freezer section to | |
| become too warm. | |
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