Frequently asked questions
The door to the freezer section will not open.
Possible fault | Solution |
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This is not a fault. | Wait a few minutes, then try again. It |
The suction caused by opening and | should now open without force. |
closing the door too many times in |
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succession prevents it from opening. |
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The compressor kicks on very frequently and for too long.
Possible fault | Solution |
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The ventilation slits are covered or | Clean with a vacuum or brush. |
dusty. |
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The doors have been opened too | Once the fridge/freezer gets down to |
frequently, or a large amount of fresh | the set temperature the compressor will |
food has been put in at once for | turn off. |
freezing. |
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The door is not closed. | Check that the doors have been closed |
| properly. |
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The compressor runs continuously. |
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To save energy, the compressor runs at a lower speed, but for longer, when less cooling is required. This is not a fault.
The appliance will not turn off.
The safety lock has been activated. (See "Safety Lock".)
The interior lighting of the refrigerator section is not working.
Possible fault | Solution |
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The refrigerator door has been left | The lighting turns itself off automatically |
open for too long. | after approx. 15 minutes. |
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If the lighting does not come on when | Contact Miele Technical Service. |
the door is opened briefly, but the | The LED lighting should only be |
temperature display is working, then | repaired/replaced by a Miele service |
the lighting is defective. | technician. Danger of injury or damage. |
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The floor of the refrigerator is wet. |
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Possible fault | Solution |
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The drain hole is blocked. | Clean the condensate channel and |
| drain hole. |
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