IBM WORKPADC3 - page 196

Page 188 Frequently Asked Questions

I tried to do a loc al

HotSync operation,

but it did not

complete

successfully.

Try each of these in turn:

■Make sure HotSync Manager is

running. If HotSync Manager is

running, exit and res tart it.

■Make sure you selected Local from the

HotSync Manager menu or the Palm

Desktop for IBM WorkPad menu.

■Check the cable connection between the

cradle and the serial port on your

computer.

■Make sure you selected the co rrect

serial port on the Loca l tab in the Setup

dialog. It should be set to the port where

you connected the cradle.

■Try a lower baud r ate setting on th e

Local tab in the Setup dialog.

■Make sure you are not running another

program, such as America Online,

CompuServe, or WinFax, that uses the

serial port you selected in the Setup

dialog box.

■Read the HotSync Log for the user

account for which you are performing a

HotSync operation.

■Make sure your companion is seated in

the cradle correctly.

■Make sure the gold-plated connectors

on the cradle and your companion are

clean. Use a pencil eraser to clean them.

Contents

Main Page ii Copyright Disclaimer and Limitation of Liability Contents Page Page Page Page Page About This Book Page Chapter 1 Introducing Your WorkPad c3 Companion Getting to know your WorkPad c3 companion What is a WorkPad c3 companion? System requirements Minimum requirements Optional equipment Upgrade information WorkPad c3 components Locating front panel controls Using the onscreen contrast control Using the backlight Locating back panel components Page Recharging the battery Viewing data while in the cradle Palm Desktop software for IBM WorkPad With Palm Desktop for IBM WorkPad, you can do the f ollowing: Installing Palm Desktop for IBM WorkPad Using your companion with another PIM Tapping and typing Tap with the stylus to get things done Elements of the companion interface Opening applications Using menus Choosing a menu Graffiti menu commands Displaying online tips Three ways to enter data Onscreen keyboard Graffiti writing Page Using Palm Desktop for IBM WorkPad Importing data Customizing your companion Page Chapter 2 Entering Data in Your WorkPad c3 Companion Using Graffiti writing to enter data Writing Graffiti characters Page Graffiti tips The Graffiti alphabet Writing capital letters Writing numbers Graffiti numbers Writing punctuation marks Additional Graffiti punctuation Writing symbols and extended characters Writing accented characters Accent strokes cae Additional non-English characters = e Navigation strokes Graffiti ShortCuts Page Using the onscreen keyboard Using your computer keyboard Importing data Page Page Chapter 3 Managing Your Applications Using the Applications Launcher Selecting applications Switching between applications Categorizing applications Changing the Applications Launcher display Choosing preferences Installing and removing applications Installing add-on applications Page Installing games Removing applications Removing Palm Desktop for IBM WorkPad Security In Security, you can do the following: Assigning a password Changing or deleting a password Locking your companion Recovering from a forgotten password Chapter 4 Using Your Basic Applications Overview of basic applications Date Book In Date Book, you can do the following: Address Book In Address Book, you can do the following: To Do List In To Do List, you can do the following: Memo Pad In Memo Pad, you can do the following: Calculator In Calculator, you can do the following: Expense In Expense, you can do the following: Common tasks Creating records Editing records Entering text Edit menu Deleting records Other ways to delete records Purging records Exchanging and updating data: HotSync operations Performing a HotSync operation for the first time Page Categorizing records Default categories Page Page Finding records Looking up Address Book records Using Find Using Phone Lookup Phone Lookup tips Looking up names to add to expense records Sorting lists of records Making records private Hiding private records Page Attaching notes Choosing fonts Application-specific tasks Date Book Scheduling an event Page Page Page Rescheduling an event Setting an alarm for an event Scheduling repeating or continuous events Changing the Date Book view Page Spotting event conflicts Working in Month View Page Page Page Address Book Creating an Address Book entry Selecting types of phone numbers Changing Address Entry details Address Book menus Record menus Page To Do List Setting priority Checking off a To Do List item Changing To Do List item details Setting a due date To Do Show Options Page Memo Pad Reviewing memos Memo Pad menus Record menus Page Calculator Recent Calculations Page Expense Changing the date of an Expense item Entering receipt details Customizing the Currency pick list Defining a custom currency symbol Show Options Transferring your data to Microsoft Excel Creating or printing an expense report Using expense report templates Page Expense menus Record menu Options menu Chapter 5 Communicating Using Your Companion Managing desktop E-Mail away from your desk In Mail, you can do the followin g: Setting up Mail on the desktop Page Synchronizing Mail with your E-Mail application Opening the Mail application on your companion Viewing e-mail items Displaying full header information Creating e-mail items Page Page Looking up an address Adding details to e-mail items Setting a priority Sending a blind carbon copy Adding a signature to your e-mail item Requesting confirmations Storing e-mail to be sent later Editing unsent e-mail Draft e-mail Filing e-mail Deleting e-mail Removing e-mail from the Deleted folder Purging deleted e-mail Message List options Folders Date column Sorting the Message List HotSync options Creating special filters Ignoring or receiving e-mail Defining filter strings High-priority e-mail Truncating e-mail items Mail menus Message menus Beaming information Tips on beaming information Chapter 6 Advanced HotSync Operations Selecting HotSync setup options Page Page Customizing HotSync application settings Page Conducting a HotSync operation via modem Preparing your computer Preparing your companion Page Selecting the conduits for a modem HotSync operation Performing a HotSync operation via a modem Conducting a HotSync operation via a network Connecting to your companys dial-in server Page Using File Link Creating a user profile Page Page Chapter 7 Setting Preferences for Your Companion In the Preferences screens, you can do the following: Viewing preferences Buttons preferences Pen preferences Page HotSync buttons preferences Digitizer preferences Formats preferen ces Country default Time, date, week start, and numbers formats General preferences Auto-off delay Cradle settings System, alarm, and game sounds Beam Receive Modem preferences Network preferences and TCP/IP software Selecting a service Entering a user name Entering a password Adding telephone settings Entering a prefix Disabling Call Waiting Using a calling card Connecting to your service Creating additional service templates Adding detailed information to a service temp late Idle timeout Defining primary and secondary DNS IP address Creating a login script Deleting a service template Network preferences menu commands Service menu Options menu TCP/IP troubleshooting Displaying expanded Service Connection Progress messages Viewing the Network Log Adding a DNS number Owner preferences ShortCuts preferences Creating a ShortCut Editing a ShortCut Deleting a ShortCut Page Appendix A Maintaining Your Companion Caring for your companion Battery considerations Resetting your companion Performing a soft reset Performing a hard reset Page Page Appendix B Frequently Asked Questions Software installation problems Operating problems Tapping and writing problems Application problems HotSync problems Page Page Page Beaming problems Recharging problems Password problems Getting Help, Service, and Info rmation Hardware Warranty Summary Before You Call for Service Getting Customer Support and Service Purchasing Additional Services Product Registration and Getting Help by Telephone Page 196 Frequently Asked Questions Appendix B Page 197 Page Appendix C Creating a Custom Expense Report About mapping tables Customizing existing sa mple templates Determining the layout of the Expense Report Labels Sections Analyzing your custom Expense Report Programming the mapping table Page Page Page Using applications other than Microsoft Excel Expense file details Appendix D Non-ASCII Characters for Login Scripts Use of ^char Carriage return and line fe ed Page Page Page 212 IBM U.K. Statement of Warranty Part 1 - General Terms The IBM Warranty For Machines Extent of Warranty Page 213 Items Not Covered by Warranty Page 214 Production Status Limitation of Liability Page 215 IBM U.K. Statement Of Warranty Part 2 - Country-unique Terms ASIA PACIFIC Page 216 EUROPE, MIDDLE EAST, AFRICA (EMEA) Page 217 Page 218 NORTH AMERICA Page 219 IBM U.S., Canada, and Puerto Rico Statement Of Limited Warranty Part 1 - General Terms The IBM Warranty for Machines Extent of Warranty Page 220 Items Not Covered by Warranty Page 221 Production Status Limitation of Liability Page 222 IBM U.S. Statement Of Limited Warranty Part 2 - Country-unique Terms ASIA PACIFIC Page 223 EUROPE, MIDDLE EAST, AFRICA (EMEA) Page 224 Page 225 Page 226 Notices Year 2000 Readiness and Instructions Page 227 Trademarks Electronic Emissions Notices Federal Communications Commission (FCC) Statement IBM WorkPad Page 228 Canadian ICES-003 Statement Australia and New Zealand Class A Statement CE Compliance Statement Statement of Conformity Page 229 UL/CSA Statement Page Index A B C D E F G H I K L M N O P Q R S T U V W X Y