Operating problems

Problem

Solution

My companion will

Try each of these in turn:

not turn on.

Press the contrast control button and

 

adjust the contrast.

 

Recharge the unit. If your companion

 

still does not operate, try a soft reset. See

 

“Resetting your companion” in

 

Appendix A.

I get a warning

Purge Date Book and To Do List. This

message telling me

deletes To Do List items and past Date

my companion

Book events from the memory of your

memory is full.

companion. See “Purging records” in

 

Chapter 4. You may need to perform a

 

HotSync® operation to recover the

 

memory.

 

Delete unused memos and records. If

 

necessary, you can save these records.

 

See “Deleting records” in Chapter 4.

 

If you have installed additional

 

applications on your companion,

 

remove them to recover memory. See

 

“Removing applications” in Chapter 3.

My companion

Your companion is designed to turn itself

keeps turning itself

off after a period of inactivity. This period

off.

can be set at one, two, or three minutes.

 

Check the Auto-off setting. See “General

 

preferences” in Chapter 7.

My companion is not

Check the System Sound setting. See

making any sounds.

“General preferences” in Chapter 7.

My companion has

Perform a soft reset. See “Resetting your

frozen.

companion” in Appendix A.

I do not see anything

Change the contrast settings.

on my companion’s

Check the battery power. If necessary,

screen.

recharge the unit.

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Frequently Asked Questions

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IBM WORKPADC3 manual Operating problems, Problem Solution