Password problems

Problem

Solution

I forgot the

You can use Security to delete the

password, and my

password. If you do this, your companion

companion is not

deletes all entries marked as private. You

locked.

can, however, perform a HotSync operation

 

before you delete the password: the HotSync

 

process backs up all entries, whether or not

 

they are marked private. In this case, the

 

following procedure restores your private

 

entries and lets you access them:

 

1. Use the Palm Desktop for IBM Work-

 

Pad and the cradle to synchronize

 

your data.

 

2. Tap Forgotten Password in Security

 

to remove the password and delete

 

all private records.

 

3. Perform a HotSync operation to syn-

 

chronize your data and restore the

 

private records by transferring them

 

from your computer to your

 

companion.

I forgot the password

If you assign a password and lock your

and my companion

companion, you must perform a hard

is locked.

reset to continue using your

 

companion. See “Performing a hard

 

reset” in Appendix A for more

 

information.

Appendix B

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IBM WORKPADC3 manual Password problems, Problem Solution