Frequently asked questions
,Repairs to electrical appliances must only be carried out by a qualified and trained person in accordance with local and national safety regulations. Repairs and other work by unqualified persons could be dangerous. The manufacturer cannot be held responsible for unauthorized work.
The following section will help you avoid placing a service call by identifying issues you may encounter while operating the machine:
A wash program cannot be started
Issue | Possible cause | Solution |
The display and the | The washer has no | Possible fault |
program selector | power. | – the washer is connected to |
remain dark. |
| the electrical supply, |
|
| – the circuit breaker has |
|
| tripped. |
When selecting the | The instructions in | Follow the instructions as |
program | "Before using for the | described in the "Before using |
"Drain/Spin" the | first time" were not | for the first time" chapter. |
program does not | followed. |
|
start. |
|
|
The display remains | The machine has gone | Press any button. The Standby |
off. | into "Standby" mode. | function will end. |
| The display shuts off to |
|
| save energy. |
|
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