Problem solving guide
General problems
Problem | Possible cause | Remedy |
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The machine shakes | The machine feet are | Level the machine (see |
during the spin cycle. | not level. | "Installation and |
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| connection"). |
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The pump makes strange | This is not a fault. These noises occur at the end of a | |
noises. | pump sequence as a normal part of operation. | |
Large amounts of | The water pressure is | – Clean the filter in the water |
detergent residue | too low. | inlet. |
remain in the detergent |
| – It may be useful to select |
dispenser drawer. |
| the Water plus extra |
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| option. |
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| Powder detergent | Clean the detergent drawer. |
| used in conjunction | In future, add washing |
| with water softeners | powder to the dispenser |
| tends to become | drawer first, and then add |
| sticky. | the water softener. |
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Fabric conditioner is not | The siphon tube is not | Clean the siphon (see |
completely dispensed or | correctly positioned or | "Cleaning and care - |
too much water remains | is clogged up. | Cleaning the detergent |
in the compartment. |
| dispenser drawer"). |
The display is in a | A different language | Set the language you want. |
different language. | has been selected in | The flag symbol will guide |
| the Settings menu - | you. |
| "Language ". |
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Foam comes out of the | Detergent residue | It is important to dispense |
detergent dispenser | from the previous | the correct amount of |
drawer while the Rinse | washing programme | detergent. Use the Load/ |
out fluff programme is | was still present in the | Detergent button. |
running. | suds container. |
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The duration fluctuates | The machine continually monitors the washing and | |
in the display. | drying process and adjusts the duration accordingly. | |
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