Problem solving guide

The drum door cannot be opened by pressing the Door button

Problem

Remedy

 

 

The machine is not

Insert the plug in the socket and switch on and / or

connected to the

switch the machine on with the ￿ button.

electricity supply and / or

 

is not switched on.

 

 

 

The safety lock has been

Deactivate the safety lock as described in

activated.

"Changing the programme sequence - Safety lock".

Access via a code has

Deactivate the code as described in the Settings

been activated.

menu.

 

 

Power cut.

Open the drum door as described in the next

 

section.

The door was not

Press hard against the lock side of the drum door

correctly engaged.

and then press the Door button.

 

 

There is still water in the

Clean the drain filter and drain pump as described

drum and the machine is

in the next section.

unable to drain.

 

The door cannot be

For safety reasons the drum door cannot be

opened during or after

opened if the temperature is higher than 70°C.

drying.

– Wait until the temperature is less than 70°C.

 

– Deactivate the Extended cool down time as

 

described in the Settings menu.

 

 

For safety reasons the drum door cannot be opened if the suds temperature is higher than 55°C.

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Miele WT2789iWPM operating instructions Drum door cannot be opened by pressing the Door button