Problem solving guide
Once the flow of water ceases:
^Remove the fluff filter completely.
^Clean the fluff filter thoroughly.
^Check that the impeller can turn easily. Remove any foreign objects (e.g. buttons, coins, etc.) and fluff. Clean the fluff filter housing.
^Replace the fluff filter.
,Make sure it is securely tightened. Otherwise there is a risk of water leakage during use.
Opening the drum door
,Always make sure that the drum is stationary before reaching into the machine to remove laundry.
Reaching into a moving drum is extremely dangerous.
^Pull the emergency release downwards (see illustration). The drum door will open.
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