Minolta AF-2820U TROUBLE SHOOTING

Dimâge Scan Dual II 101

TROUBLE SHOOTING

•Load film into the film holder.

•Scanner door opened during setup. Close

scanner door.

The computer will not start up after

connecting the scanner. •Shut down the computer and all the

devices in your USB chain, then check the

USB cables and AC power adapter cord.

DS_Dual2 does not appear in the

Import drop down list. •Make sure the plug-in module has been

placed in the correct folder.See page 21.

“Could not establish connection with

scanner.” •Indicator lamp is off – Turn the Dimâge

Scan Dual2 on, then restart your system.

“Setting up now.Remove the film

holder.” •Remove the film holder and click on OK.

“Set film properly…”

Indicator lamp blinking rapidly (8Hz).

“Set 35mm film holder properly.” •Set the correct film type.

“Set APS film holder properly.” •Set the correct film type.

“Could not recognise the film type.” •Set the film type manually.

“Insufficient Memory” •Increase the memory requirements for the

host application.

•If you have scanned multiple images, close

and relaunch the host application.

“Setting up now.Remove the film

holder.”appears when the film

holder is not loaded.

•Contact a Minolta Service Facility to

change the fluorescent lamp.

SYMPTOM or MESSAGE SOLUTION

Contents

Main Page FOR PROPER AND SAFE USE WARNING CAUTION PACKAGE CONTENTS The following contents should be included in this package Software Registration Page TABLE OF CONTENTS Dimge Scan Dual II 7 TABLE OF CONTENTS PREVIEW SCAN IMAGE CORRECTION Page SCANNER NAMES OF PARTS SYSTEM REQUIREMENTS PC/AT SYSTEM REQUIREMENTS MACINTOSH Page Page INSTALLING THE PHOTSHOP LE WINDOWS CAUTION Before installing INSTALLING THE PHOTOSHOP LE MACINTOSH INSTALLING THE SOFTWARE WINDOWS WINDOWS 98/WINDOWS 2000 Page Page INSTALLING THE SOFTWARE MACINTOSH Page CONNECTING THE HARDWARE Page EASY SCAN UTILITY EASY SCAN UTILITY FLOW LAUNCHING EASY SCAN UTILITY Easy Scan Utility Window The Easy Scan Utility Window Name of parts LOADING THE FILM HOLDER Loading the 35 mm Negative Film Holder FH-U1 Loading the Slide Mount Holder SH-U1 1. Insert slides into the slide mount holder emulsion side up. APS ADAPTER (OPTIONAL) Names of Parts Loading the APS Adapter INSERTING THE FILM HOLDER INTO THE SCANNER Page Page EASY INDEX SCAN Page Page INDEX SCAN SCANNING FLOW LAUNCHING THE SOFTWARE Launching the TWAIN Driver Windows Page MAIN WINDOW NAME OF PARTS MAIN window The Command window part Name of parts SETTING THE PREFERENCES Dimge Scan Dual II 39 Continued on the following page. 1. Click on in the Command window. 2. Set the preferences as desired. 4. Click on to accept the new preference settings. 3. When scanning APS, set the Preferences as desired in the APS settings part. Page INDEX SCAN NAME OF PARTS Click on Index tab in the Main window. The Index tab part Names of Parts Changing the Window Size 1. Click on the corner tab (lower- right corner) and drag to reach the desired size. INDEX SCAN 1. Click on in the Command window. All frames on the film folder will be scanned and appear in the Index tab. Index scan SCANNING THE IMAGE 3. Refer to page 46 to save the scanned image(s). Selecting Frames 1. Click on an image to select it for scanning. 2. Click on to scan the selected image (s). Page SAVING INDEX SCAN IMAGE SAVING INDEX IMAGE FILE LOADING INDEX IMAGE FILE PREVIEW SCAN SCANNING FLOW PRESCAN The Prescan tab part Names of parts Click on the Prescan tab in the Main window. Page ORIENTING THE IMAGE Rotate Flip Magnifying or Reducing the View Full screen view Scroll AUTO-EXPOSURE LOCK Cancelling AE-Lock Setting AE-Lock AE AREA LOCK FOCUS POINT AF Focus POINT AF 2. Click on the area of the image to be in the sharp focus. FOCUS MANUAL MANUAL FOCUS CROPPING THE IMAGE Cropping Auto Cropping PRESCAN AND IMAGE CORRECTION RGB/CMY information Displaying Frame number APS formats; C, H and P (APS only) IMAGE CORRECTION IMAGE CORRECTION FLOW IMAGE CORRECTION The Image Correction tab part Names of parts Click on the Image Correction tab in the Main window. AUTO IMAGE CORRECTION TONE CURVES/HISTOGRAM The Tone Curves and Histogram Dialog Box Names of Parts Correcting the Tone Curves Changing Tone Curves by Freehand Correcting the Histogram Setting the White or Black points 2. Click the point to be changed to gray in the image. Viewing the Histogram of Images After Making Corrections Auto Setting BRIGHTNESS/CONTRAST/COLOR BALANCE Auto Setting HUE/SATURATION/LIGHTNESS The Hue, Saturation, Lightness Correction Dialog box Names of parts 1. Drag the each Hue, Saturation or Lightness slider, or input the desired value in the text box. Page Selecting the Correction Item VARIATION CORRECTION The Variation Dialog Box Names of Parts Color Balance Correction Brightness & Contrast Correction Saturation Correction Changing the Amount of Correction Step SNAPSHOT Storing in the Snapshot Display Area temporarily Displaying the image stored temporarily as a prescan image 1. Click on the thumbnail in the Snapshot Display Area. CANCELLING IMAGE CORRECTION FULL-SCREEN VIEW JOB SAVE/JOB LOAD Saving an Image Correction Job Loading Image Correction Job Page SCAN SETTINGS The Scan Settings part window Names of parts Page Page CREATING/DELETING JOB FILES Creating a Job Deleting a Job SCAN JOB TYPE Scan Job Category Description Default FINAL SCAN Twain Driver/Plug-in Software Utility Software NAVIGATION The Navigation Dialog box Name of parts Navigation Menu Saving, Selecting and Deleting a Navigation Setting Page COLOR MATCHING 1. Click on in the Main window. 2. Set the preferences as desired. Output color space setting ICC profile setting Ink-Jet Printer SCAN JOB FILE LIST 35MM Category Job name Resolution Photosensitive Dye-Sub Printer SCAN JOB FILE LIST 35MM Category Job Name Resolution Web Page Screen Document SCAN JOB FILE LIST APS Category Job name Resolution GLOSSARY Page TROUBLE SHOOTING SPECIFICATIONS USER TECHNICAL SUPPORT APPENDIX B When the Add New Hardware Wizard window is displayed When the PC does not recognize the Dimge Scan Dual II Page APPENDIX B When the Dimge Scan Dual II driver software does not start up Page FOR WINDOWS 2000 USERS MINOLTA Dimge Scan Dual II 109