Trouble Shooting | Minolta AF-2820U instruction

TROUBLE SHOOTING

SYMPTOM or MESSAGE

SOLUTION

The computer will not start up after connecting the scanner.

•Shut down the computer and all the devices in your USB chain, then check the USB cables and AC power adapter cord.

DS_Dual2 does not appear in the Import drop down list.

•Make sure the plug-in module has been placed in the correct folder. See page 21.

“Could not establish connection with scanner.”

•Indicator lamp is off – Turn the Dimâge Scan Dual2 on, then restart your system.

“Setting up now. Remove the film holder.”

• Remove the film holder and click on OK.

Indicator lamp blinking rapidly (8Hz).

•Scanner door opened during setup. Close scanner door.

“Set film properly…”	• Load film into the film holder.

“Set 35mm film holder properly.”	• Set the correct film type.

“Set APS film holder properly.”	• Set the correct film type.

“Could not recognise the film type.”	• Set the film type manually.

“Insufficient Memory”	• Increase the memory requirements for the
	host application.
	• If you have scanned multiple images, close
	and relaunch the host application.

“Setting up now. Remove the film holder.” appears when the film holder is not loaded.

•Contact a Minolta Service Facility to change the fluorescent lamp.

Dimâge Scan Dual II

101

Image 101

Minolta AF-2820U manual Trouble Shooting

Contents

9224-2886-11 H-A006 Page To avoid fire or electric shock For Proper and Safe USE Package Contents Overview Table of Contents Table of Contents Final Scanner Names of Parts System Requirements PC/AT Operating System Mac OS 8.5 Memory System Requirements MacintoshPage Scanner Setup Installing Photoshop LE Windows 98/2000 Installing the Photshop LE WindowsSelect the following either one in the install dialog box Select United States/Canada in the Select Country window Installing the Photoshop LE Macintosh Insert the Dimâge Scan Dual2 CD-ROM into the CD-ROM drive Installing the Software WindowsThen click on Finish After reading the agreement, click on Yes Click on NextClick on Browse to select another destination directory… Then click on Next Click on Close Click on Finish Double-click on Installing the Software MacintoshDouble-click on Driver folder Click on Installing the Software Macintosh Connecting the AC power adapter and the USB Cable Connecting the Hardware Connecting the Hardware Easy Scan Utility Starting up the utility software Launching Easy Scan Utility Easy Scan Utility Window Name of parts Easy Scan Utility Window Loading the 35 mm Negative Film Holder FH-U1 Loading the Film Holder Insert slides into the slide mount holder emulsion side up Loading the Slide Mount Holder SH-U1 Names of Parts APS Adapter OptionalLoading the APS Adapter Slide the film-chamber release as shown Inserting the Film Holder Into the Scanner Inserting the APS Adapter Selecting the film type Specify the Film Type Easy Index Scan Setting the usageImage Correction Rotate Click on the Scan button to scan Specifty the JOB TYPE/SAVINGPage Index Scan Launching the Twain Driver Windows Launching the Software Launching the Utility Software Windows Launching the Plug-in MacintoshMacintosh Double click on Main window Command window part Name of partsMain Window Name of Parts Set the preferences as desired Setting the PreferencesClick on in the Command window Setting the Preferences Click on to accept the new preference settings Setting the Film Type Click on Index tab in the Main window Index Scan Name of PartsIndex tab part Names of Parts Changing the Window Size Index ScanIndex scan Selecting Frames Scanning the ImageClick on an image to select it for scanning Click on to scan the selected image s Select the desired frames, then click on , or Rotating the Index FramesReversing Frame order Click on the Save Index Image button in the Main window Saving Index Scan ImageWindows Macintosh Click on the Save Index button in the Main window Saving Index Image File Select the index file to be read and then click on OK Loading Index Image FileClick on the Read Saved Index button in the Main window Preview Scan Click on the Prescan tab in the Main window PrescanPrescan tab part Names of parts Prescan Orienting the Image Flip Click anywhere on the image to zoom out Click anywhere on the image to zoomFull screen view Magnifying or Reducing the View Use the grab button to scroll an enlarged image ScrollClick on in the Prescan image display area Click on and drag the image to the desired location Cancelling AE-Lock Setting AE-LockAUTO-EXPOSURE Lock Select another image, then click on While pressing down the Shift key, change the AE area AE Area LockClick on Press the Shift key Click on the area of the image to be in the sharp focus Focus Point AFFocus Click on the area of the image to be in sharp focus Focus Manual Auto Cropping Cropping the ImageCropping Click on the cropping frame and drag the pointer in or out Prescan and Image Correction RGB/CMY information APS formats C, H and P APS onlyDisplaying Frame number Click on to display the APS cropping frames Image Correction Click on the Image Correction tab in the Main window Image CorrectionImage Correction tab part Names of parts Select a scene Auto Image CorrectionInsert the check mark in the Select exposure keyword. item Tone CURVES/HISTOGRAM Draw the desired curve by dragging Correcting the Tone CurvesChanging Tone Curves by Freehand Level or input the value in the text box Correcting the HistogramDrag the slider to move it to the desired Input the desired white point value Click on Setting the White or Black pointsClick the desired highlight point of the image Input the desired black point value Click on Reset Auto SettingViewing the Histogram of Images After Making Corrections Click the point to be changed to gray in the image Click on in the Image Correction tab BRIGHTNESS/CONTRAST/COLOR Balance Post-Correction LUT HUE/SATURATION/LIGHTNESS HUE/SATURATION/LIGHTNESS Selecting the Correction Item Variation CorrectionVariation Dialog Box Names of Parts Click the color balance Color Balance CorrectionBrightness & Contrast Correction Changing the Amount of Correction Step Saturation Correction Storing in the Snapshot Display Area temporarily SnapshotDisplaying the image stored temporarily as a prescan image Click on the thumbnail in the Snapshot Display Area Cancelling the Image Correction Cancelling Image CorrectionRedo the Correction Delete the Image Correction Checking the Correction Result While Lining Up Images FULL-SCREEN ViewFull-Screen View Input the job name and click on JOB SAVE/JOB LoadSaving an Image Correction Job Select the image correction job and click on Loading Image Correction Job Creating a job Deleting a job Job type Scan settingNavigation Final scan Scan Settings part window Names of parts Scan Settings Scan Settings Enter the desired output size maximum 3 digits Deleting a Job CREATING/DELETING JOB FilesCreating a Job Scan Job Category Description DefaultScan JOB Type Twain Driver/Plug-in Software Final ScanUtility Software Click on in the Main window Navigation Dialog box Name of parts Navigation Navigation Menu Select the setting to be deleted and click the Delete button Saving, Selecting and Deleting a Navigation Setting Appendix Color Matching in the Preference Dialog Box Name of parts Color Matching Select the ICC profile according to the monitor being used Output color space settingICC profile setting Color Laser Printer Scan JOB File List 35MM Scan JOB File List 35MM Photosensitive Scan JOB File List APS Contrast Glossary Shadows Trouble Shooting Specifications Determining the version number of your driver software User Technical Support Appendix B When the Add New Hardware Wizard window is displayedWhen the PC does not recognize the Dimâge Scan Dual Click on Next Click on Finish Dimâge Scan Dual II is not connected to the PC correctly Power of the Dimâge Scan Dual II is not turned onDimâge Scan Dual II does not appear in the Device Manager Click on OK Dimâge Scan Dual 107 For Windows 2000 Users Switch off the scanner Minolta