TROUBLESHOOTING
Should your DVD player develop a problem, please check below before requesting service:
Symptom | Check and Action |
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| No disc, load a disc. |
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| Disc has been loaded upside down. Place the disc with the label side up. |
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| Disc’s region code does not match to the player. |
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Does not play | Disc’s rating level is higher than the player’s rating level setting. |
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Disc is not correct type for the player. |
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| Disc is damaged or power on for one or two hours. |
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| English | ||
| Moisture may be condensed inside the player. Remove the disc and leave | ||
| the unit power on for one or two hours. |
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| Check the system connection is proper and secure. |
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No Picture | Check if the connection cables are damaged. |
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| Clean the disc. |
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Picture | The disc is dirty or damaged. Clean the disc or try another disc. |
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noise/distorted |
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Picture not full | Select the screen format from the player’s SETUP MENU. |
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See “SETUP MENU” of this manual. |
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screen |
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Select the screen format from DVD disc menu. |
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| Following message will display when there is a problem with the loaded |
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| disc” |
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| 1. “WRONG REGIONAL DISC”: Disc’s region code is not match to the |
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Problem |
| player. |
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message dis- | 2. | “WRONG PASSWORD”: The player refuse to play a disc with rating |
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play |
| level higher than the player’s rating level setting. |
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on screen | 3. | “WRONG DISC”: The player is equipped with automatic disc quality |
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| detection software. When the player detects a problem disc or a dam- |
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| aged disc, the player may keep playing the disc at lower quality or |
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| stop playing, depending on the damage level of the disc. |
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