Mitel 3300 ICP Hardware User Guide Mitel Options Password, Java Plug-In, Database backup, 196

Models: 3300

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3300 ICP Hardware User Guide

WARNING: This procedure will erase all system settings including Voice Mail messages, so you must back up your database.

Mitel Options Password

A new Mitel Options Password is

Required to upgrade from 3.0, 3.1, and 3.2 to 3.3 software if you have purchased new options

Required to upgrade from 3.0 to 3.3 even if you have not purchased new options

Not required to upgrade from 3.1 or 3.2 to 3.3 if you have not purchased new options

You must access your Mitel Options Password through Mitel Online (www.mitel.com). This password is required during the upgrade procedure, so you MUST keep a proper record of it. A new password is issued to you if you are purchasing new options. Call Mitel Customer Service during normal business hours prior to attempting the software upgrade to confirm a previous password or to purchase new options and receive a new password.

Java Plug-In

Java Plug-in 1.3.0 comes with S/W 3.0.7.11. During ESM backup/restore procedures on this software version, the software detects whether the proper version of Java Plug-in (1.3.0 or later) has been installed. If not, it will prompt you to install the correct version with the installation wizard. If you are currently using Java Plug-in 1.3.1, you can proceed with the upgrade, provided that your PC is not used to access OPS Manager; Java Plug-in 1.3.1 is not compatible with OPS Manager.

Tip: We recommend that you avoid running multiple versions of Java Plug-in. If you are running the incorrect version for the upgrade, you should uninstall it from every PC that is used as an administrator for the 3300 Integrated Communications Platform (ICP) and allow the 3.3 software to install the correct version during the next backup/restore on each one.

Database backup

During the upgrade procedure, you are instructed to perform a backup of your database. Note that during the first minute of ESM backup, the voice mail system is inaccessible and in Ring-No Answer state. If users are still accessing voice mail when you start the ESM backup, voice mail will remain in Ring-No Answer state until all voice mail users are disconnected from the system. Thus, we strongly recommend that you ensure no one is accessing voice mail before you begin your ESM backup.

To check if voice mail is currently in use, issue the stat 1 4 27 and stat 1 4 28 ESM maintenance commands.

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Release 3.3

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Mitel 3300 manual ICP Hardware User Guide Mitel Options Password, Java Plug-In, Database backup, 196

3300 specifications

The Mitel 3300 is a robust IP-PBX (Private Branch Exchange) designed to cater to the communication needs of businesses of varying sizes. Renowned for its versatility and extensive features, the Mitel 3300 supports both traditional telephony and modern IP-based communications, making it an ideal choice for organizations transitioning into a unified communications environment.

One of the standout features of the Mitel 3300 is its comprehensive set of communication tools. The system supports voice, video, and data services, allowing users to interact through various formats. With an emphasis on mobility, the Mitel 3300 includes mobile applications that enable staff to connect from anywhere, ensuring seamless communication regardless of location.

The Mitel 3300 system is powered by the Mitel Communications Director (MCD) software, which provides central management and control functions. This software is designed to simplify the administration of the phone system, allowing IT teams to manage users, configure features, and monitor system performance through a user-friendly web interface. The platform also supports a wide range of endpoints, including desktop phones, softphones, and mobile clients, ensuring compatibility with existing infrastructure.

Another key characteristic of the Mitel 3300 is its scalability. The system can support small businesses with just a few extensions or large enterprises with thousands of users across multiple sites. This flexibility allows organizations to expand their communication capabilities as they grow, without facing the need for a complete system overhaul.

The Mitel 3300 is built with advanced technologies in mind. Features such as voice-over-IP (VoIP) capabilities enable high-quality audio calls over the internet, reducing costs and improving connectivity. Additionally, the platform supports Unified Communications and Collaboration (UCC) tools, allowing for integrated messaging, presence management, and video conferencing, which further enhance team interactions.

Security is another priority for the Mitel 3300, incorporating features such as encryption and secure access protocols to safeguard communications and sensitive information. This focus on security helps ensure that organizations can rely on the system to maintain privacy and compliance with regulations.

In conclusion, the Mitel 3300 stands out in the realm of business communications with its versatile feature set, scalability, and integration of modern technologies. Its ability to adapt to the evolving needs of businesses, combined with strong security measures, positions it as a reliable solution for organizations looking to enhance their communication infrastructures.