Mitel 3300 manual ICP Hardware User Guide Upgrade Procedure Overview, Backing up the database, 198

Models: 3300

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3300 ICP Hardware User Guide

Upgrade Procedure Overview

The software upgrade procedure consists of the following nine sub-procedures, all of which must be completed in order:

1.Steps 1-2: Establishing a connection to the 3300 Controller

2.Steps 3-16: Backing up the database

3.Steps 17-26: Installing 3.3 software (upgrading)

4.Steps 27-32: Rebooting

5.Steps 33-35: Setting your purchased Mitel options

6.Steps 36-43: Restoring the database

7.Steps 44-48: Performing maintenance checks

8.Step 49: Resetting to initialize Voice Mail

9.Steps 50-52: Upgrading IP sets and renewing set leases

Upgrade Procedure

Note: Ensure that no one else makes changes to the database when you set the License and Options selection form. Any changes not included in your backup/restore will be lost.

Note: Before beginning the upgrade procedure, Windows 2000 users should clear the browser cache.

Note: If a Security Information Warning pop-up window appears during this procedure, click Yes to continue.

Establishing a connection to the 3300 Controller

1.Using an RJ45 Ethernet cable, connect your laptop/PC directly to one of the 3300 ICP Ethernet ports.

Tip: Your laptop/PC must be on the same subnet as the RTC IP address; otherwise, a router will be required on your network, and the gateway IP address of that router must be applied to the RTC setup as well as to your laptop/PC. Also make sure that your PC's IP address does not conflict with the E2T or RTC IP addresses.

Tip: Check the FTP site properties and ensure that the FTP username is also programmed on the RTC. If you use another username, make sure that it permits you to access the FTP server in the IIS/PWS-FTP site and also that it is programmed on the RTC.

2. From your laptop/PC, ping the 3300 ICP to verify that you have established a connection.

Backing up the database

Back up the 3300 ICP database (including voice mail) to your laptop/PC, using the following procedure:

3.Launch a browser if you do not already have one running.

4.Go to the IP address of the 3300 Controller. You see the 3300 ICP Embedded System Management (ESM) login page. Note that your laptop/PC must have the same subnet address as the RTC IP (for example, 192.168.1.x) to launch the ESM.

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Release 3.3

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Mitel 3300 manual ICP Hardware User Guide Upgrade Procedure Overview, Backing up the database, 198

3300 specifications

The Mitel 3300 is a robust IP-PBX (Private Branch Exchange) designed to cater to the communication needs of businesses of varying sizes. Renowned for its versatility and extensive features, the Mitel 3300 supports both traditional telephony and modern IP-based communications, making it an ideal choice for organizations transitioning into a unified communications environment.

One of the standout features of the Mitel 3300 is its comprehensive set of communication tools. The system supports voice, video, and data services, allowing users to interact through various formats. With an emphasis on mobility, the Mitel 3300 includes mobile applications that enable staff to connect from anywhere, ensuring seamless communication regardless of location.

The Mitel 3300 system is powered by the Mitel Communications Director (MCD) software, which provides central management and control functions. This software is designed to simplify the administration of the phone system, allowing IT teams to manage users, configure features, and monitor system performance through a user-friendly web interface. The platform also supports a wide range of endpoints, including desktop phones, softphones, and mobile clients, ensuring compatibility with existing infrastructure.

Another key characteristic of the Mitel 3300 is its scalability. The system can support small businesses with just a few extensions or large enterprises with thousands of users across multiple sites. This flexibility allows organizations to expand their communication capabilities as they grow, without facing the need for a complete system overhaul.

The Mitel 3300 is built with advanced technologies in mind. Features such as voice-over-IP (VoIP) capabilities enable high-quality audio calls over the internet, reducing costs and improving connectivity. Additionally, the platform supports Unified Communications and Collaboration (UCC) tools, allowing for integrated messaging, presence management, and video conferencing, which further enhance team interactions.

Security is another priority for the Mitel 3300, incorporating features such as encryption and secure access protocols to safeguard communications and sensitive information. This focus on security helps ensure that organizations can rely on the system to maintain privacy and compliance with regulations.

In conclusion, the Mitel 3300 stands out in the realm of business communications with its versatile feature set, scalability, and integration of modern technologies. Its ability to adapt to the evolving needs of businesses, combined with strong security measures, positions it as a reliable solution for organizations looking to enhance their communication infrastructures.