Mitel 5320 Direct Voice Call, To answer Direct Page calls when Handsfree Answerback is disabled

5320 IP Phone – User Guide

To answer Direct Page calls when Handsfree Answerback is disabled:

Phone state before Page		To answer the Direct Page
arrives:		(indicated by single burst of tone):
Phone is idle and MUTE is OFF.	1.	Check that MUTE is ON solid.
	2.	Lift the handset OR press the MUTE key to answer in
		Handsfree mode. (The light turns OFF.)
	3.	Begin speaking.
You are on a handset call or	1.	Check that MUTE is flashing.
headset call, and MUTE is OFF
	2.	Press MUTE. The light turns ON solid and you are now
		speaking to the paging party and have MUTED your
		handset/headset call.
	3.	Speak to the paging party. Press MUTE to alternate
		between handset and handsfree calls.
You are on a MUTED handset/headset	The party paging you receives a busy tone. Handsfree
call, OR, you are on a Handsfree call	Answerback does not interrupt your call.

To end a Direct Page call, do one of the following:

∙Hang up the handset to end a handset call.

∙Press (SPEAKER) to end a Handsfree call.

∙Press (CANCEL).

When the Handsfree Direct Page call ends, the (MUTE) key light returns to the state it was in before the call was established.

Direct Voice Call

Direct Voice Call feature allows you to establish a two-way handsfree call at another extension whether or not it has Handsfree Answerback or Auto-Answer turned on. Only extensions programmed by the system administrator to receive Direct Voice Calls can be called using this feature.

To make a Direct Voice Call:

1.Lift handset.

2.Dial the appropriate feature access code.

3.Dial the extension you want.

4.Speak to called party.

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