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Mitel 5320 manual Attendant Call Hold - Remote Retrieve, Call Forward - Remote Im Here, Call Park

Models: 5320

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	5320 IP Phone – User Guide
Attendant Call Hold - Remote Retrieve	30
Callback	30
Call Forward - Remote (I'm Here)	30
Call Forward - End Chaining	31
Call Forward - Forced	31
Call Forward - Override	31
Call Park	32
Call Pickup	32
Campon	33
Direct Paging	33
Direct Paging - Handsfree Answerback Enabled	33
Direct Paging - Handsfree Answerback Disabled	34
Direct Voice Call	35
Do Not Disturb	36
Emergency Calls	36
Group Listen	37
Group Paging / Meet Me Answer	37
Group Presence	38
Handoff - Personal Ring Groups	39
Headset Operation	40
Hot Desking	41
Hot Desk Remote Logout	41
Hot Desk - PIN Change	42
Make Busy	42
Message Waiting Indicator	42
Messaging - Advisory	43
Messaging - Callback	43
Messaging - Cancel Callback	44
Messaging - Cancel All Callbacks	44
Music	45
Night Answer	45

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Mitel 5320 Attendant Call Hold - Remote Retrieve, Call Forward - Remote Im Here, Call Forward - End Chaining, Call Park

Contents

jfqbi= = `çããìåáÅ~íáçåë=aáêÉÅíçê= = =RPOM=fm=mÜçåÉ= rëÉê=dìáÇÉ= TRADEMARKS USING YOUR DEFAULT PHONE WINDOW AND KEYS TIPS FOR YOUR COMFORT AND SAFETYUsing the Dial Pad to Enter Information ABOUT YOUR PHONECALL HANDLING USING OTHER FEATURESMAKING AND ANSWERING CALLS Call Forward - Remote Im Here Attendant Call Hold - Remote RetrieveCall Forward - End Chaining Call ParkOverride Intrude The 5320 IP Phone ABOUT YOUR PHONEFunction Elements of Your PhoneFeature For Users on Resilient 3300 ICP Systems Ring/Message IndicatorsWhen indicator is it means thatAdjust the Viewing Angle TIPS FOR YOUR COMFORT AND SAFETYDont Cradle the Handset Protect your Hearing5320 IP Phone Window USING YOUR DEFAULT PHONE WINDOW AND KEYSGetting Started with Your Phone Feature 5320 IP Phone Default Window and KeysProgramming Features on Your Keys FunctionABOUT YOUR PHONE APPLICATIONS Using the Settings ApplicationView Call Log Details Using the Call History ApplicationDelete Logs Review Call Log Icons∙ Press Launch PC Help to display http//edocs.mitel.com Tips for Setting up Your PhoneGetting Help CUSTOMIZING YOUR PHONE Using the Dial Pad to Enter Information1. Press Applications key 2. Press Settings Using the On-Screen Keyboard to Enter InformationSpecify Language 1. Press Applications key 2. Press Settings 3. Press Contrast Specify Display ContrastSpecify Text Size Specify Audio Feedback Options1. Press Applications key 2. Press Settings 3. Press Audio Feedback 1. Press Applications keySpecify Call Notification Behavior Adjust the Ringer1. Press Applications key 2. Press Settings To adjust the Ringer Volume while the phone is idleEnable PC Connectivity Enable a Screen SaverTo adjust the Ringer Pitch while the phone is idle 1. Press Applications key 2. Press Settings 3. Press Screen SaverFeatures available for programming on programmable keys PROGRAMING FEATURES ON YOUR KEYS Tips on Programming FeaturesFeature Applications available for programming on programmable keysDefault Label Default LabelTo program a Phone Feature or hard key 1. Press Applications key Program Feature Keys Using the Settings Application2. Press Settings 3. Press Programmable Keys 2. Press Settings 3. Press Programmable KeysTo program Speed Call 1. Press Applications key 2. Press Settings Clear Programming from a Key1. Press Applications key 2. Press Settings 3. Press Programmable KeysPhone Book MAKING AND ANSWERING CALLSEnd a Call Answer a CallRedial Redial - Saved NumberTo hang up while using Handsfree operation Auto-AnswerTo disable Handsfree operation To enable or disable Auto-AnswerHold CALL HANDLINGMute To retrieve a call from Hold, do one of the followingConference TransferConference Split Add HeldSwap USING QUICK CALL FORWARD ALWAYSCall Forwarding To call another party when you are in an established two-party callTo deactivate Call Forward Always PROGRAMMING CALL FORWARDING USING PROFILES2. Press Deactivate To create a Call Forward profileACTIVATE CALL FORWARD CANCEL CALL FORWARDActivate Call Forward below 2. Press Call Forwarding 3. Press ProfilesAccount Codes USING OTHER FEATURESTo use Account Codes To enter an Account Code during a callCallback Attendant Call Hold - Remote RetrieveCall Forward - Remote Im Here To request a Callback when you reach a busy or unanswered stationCall Forward - Forced Call Forward - End ChainingCall Forward - Override To cancel Call Forward - Remote from the station that was forwardedCall Pickup Call ParkTo park an active call To retrieve a parked callCampon Direct Paging - Handsfree Answerback EnabledDirect Paging To retrieve a call when you hear the Campon toneTo answer a call using Handsfree Answerback Direct Paging - Handsfree Answerback DisabledTo turn Handsfree Answerback on To turn Handsfree Answerback offTo end a Direct Page call, do one of the following Direct Voice CallTo answer Direct Page calls when Handsfree Answerback is disabled Emergency Calls Do Not DisturbEMERGENCY CALLS WHEN EMERGENCY CALL ROUTING NOT PROGRAMMED To activate or deactivate Do Not DisturbGroup Paging / Meet Me Answer Group ListenEMERGENCY CALLS WHEN EMERGENCY CALL ROUTING PROGRAMMED To make an Emergency Call if Emergency Call Routing is programmedTo respond to a Group Page by using Meet Me Answer Group PresenceTo join a group To leave a group∙ Press the Personal Ring Group Presence feature key Handoff - Personal Ring GroupsTo change another group members presence status To use Handoff to Push an in-progress call to the PRGTo enable Headset Operation Headset OperationTo answer a call when Auto Answer is disabled To answer call when Call Notification is enabledHot Desk Remote Logout Hot DeskingTo log into a Hot Desking phone the phone must be idle To log out of Hot Desking phone the phone must be idleHot Desk - PIN Change Message Waiting IndicatorMake Busy To enable Make BusyMessaging - Callback Messaging - AdvisoryTo leave a Callback Message when you hear busy or ringback tone To turn Messaging - Advisory onMessaging - Cancel All Callbacks Messaging - Cancel CallbackTo cancel a Callback To cancel all CallbacksNight Answer MusicOverride Intrude PagingBefore locking a set, ensure that Phone LockTo activate Phone Lock To de-activate Phone LockTo change the User PIN User PINSpeak@Ease Record-a-CallTo dial a call using Speak@Ease To start recording while on a 2-party callTag Call Speed CallTo make a Speed Call To tag a malicious callTrunk Flash Timed ReminderTo view, change, and/or cancel a pending Reminder To acknowledge a Timed Reminder when your phone rings once5320 IP Phone - User Guide