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Mitel
5320 manual
Models:
5320
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Tips for Setting up Your Phone
Using Your Default Phone Window And Keys
Adjust the Viewing Angle
Using the Settings Application
Ring/Message Indicators
How to
Enable a Screen Saver
Using Other Features
To switch from Handsfree mode to handset mode
Cancel Call Forward
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Contents
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TRADEMARKS
Using the Dial Pad to Enter Information
TIPS FOR YOUR COMFORT AND SAFETY
USING YOUR DEFAULT PHONE WINDOW AND KEYS
ABOUT YOUR PHONE
MAKING AND ANSWERING CALLS
USING OTHER FEATURES
CALL HANDLING
Call Forward - End Chaining
Attendant Call Hold - Remote Retrieve
Call Forward - Remote Im Here
Call Park
Override Intrude
ABOUT YOUR PHONE
The 5320 IP Phone
Feature
Elements of Your Phone
Function
When indicator is
Ring/Message Indicators
For Users on Resilient 3300 ICP Systems
it means that
Dont Cradle the Handset
TIPS FOR YOUR COMFORT AND SAFETY
Adjust the Viewing Angle
Protect your Hearing
Getting Started with Your Phone
USING YOUR DEFAULT PHONE WINDOW AND KEYS
5320 IP Phone Window
Programming Features on Your Keys
5320 IP Phone Default Window and Keys
Feature
Function
Using the Settings Application
ABOUT YOUR PHONE APPLICATIONS
Using the Call History Application
View Call Log Details
Review Call Log Icons
Delete Logs
Getting Help
Tips for Setting up Your Phone
∙ Press Launch PC Help to display http//edocs.mitel.com
Using the Dial Pad to Enter Information
CUSTOMIZING YOUR PHONE
Specify Language
Using the On-Screen Keyboard to Enter Information
1. Press Applications key 2. Press Settings
Specify Display Contrast
1. Press Applications key 2. Press Settings 3. Press Contrast
1. Press Applications key 2. Press Settings 3. Press Audio Feedback
Specify Audio Feedback Options
Specify Text Size
1. Press Applications key
1. Press Applications key 2. Press Settings
Adjust the Ringer
Specify Call Notification Behavior
To adjust the Ringer Volume while the phone is idle
To adjust the Ringer Pitch while the phone is idle
Enable a Screen Saver
Enable PC Connectivity
1. Press Applications key 2. Press Settings 3. Press Screen Saver
PROGRAMING FEATURES ON YOUR KEYS Tips on Programming Features
Features available for programming on programmable keys
Default Label
Applications available for programming on programmable keys
Feature
Default Label
2. Press Settings 3. Press Programmable Keys
Program Feature Keys Using the Settings Application
To program a Phone Feature or hard key 1. Press Applications key
2. Press Settings 3. Press Programmable Keys
1. Press Applications key 2. Press Settings
Clear Programming from a Key
To program Speed Call 1. Press Applications key 2. Press Settings
3. Press Programmable Keys
MAKING AND ANSWERING CALLS
Phone Book
Redial
Answer a Call
End a Call
Redial - Saved Number
To disable Handsfree operation
Auto-Answer
To hang up while using Handsfree operation
To enable or disable Auto-Answer
Mute
CALL HANDLING
Hold
To retrieve a call from Hold, do one of the following
Conference Split
Transfer
Conference
Add Held
Call Forwarding
USING QUICK CALL FORWARD ALWAYS
Swap
To call another party when you are in an established two-party call
2. Press Deactivate
PROGRAMMING CALL FORWARDING USING PROFILES
To deactivate Call Forward Always
To create a Call Forward profile
Activate Call Forward below
CANCEL CALL FORWARD
ACTIVATE CALL FORWARD
2. Press Call Forwarding 3. Press Profiles
To use Account Codes
USING OTHER FEATURES
Account Codes
To enter an Account Code during a call
Call Forward - Remote Im Here
Attendant Call Hold - Remote Retrieve
Callback
To request a Callback when you reach a busy or unanswered station
Call Forward - Override
Call Forward - End Chaining
Call Forward - Forced
To cancel Call Forward - Remote from the station that was forwarded
To park an active call
Call Park
Call Pickup
To retrieve a parked call
Direct Paging
Direct Paging - Handsfree Answerback Enabled
Campon
To retrieve a call when you hear the Campon tone
To turn Handsfree Answerback on
Direct Paging - Handsfree Answerback Disabled
To answer a call using Handsfree Answerback
To turn Handsfree Answerback off
To answer Direct Page calls when Handsfree Answerback is disabled
Direct Voice Call
To end a Direct Page call, do one of the following
EMERGENCY CALLS WHEN EMERGENCY CALL ROUTING NOT PROGRAMMED
Do Not Disturb
Emergency Calls
To activate or deactivate Do Not Disturb
EMERGENCY CALLS WHEN EMERGENCY CALL ROUTING PROGRAMMED
Group Listen
Group Paging / Meet Me Answer
To make an Emergency Call if Emergency Call Routing is programmed
To join a group
Group Presence
To respond to a Group Page by using Meet Me Answer
To leave a group
To change another group members presence status
Handoff - Personal Ring Groups
∙ Press the Personal Ring Group Presence feature key
To use Handoff to Push an in-progress call to the PRG
To answer a call when Auto Answer is disabled
Headset Operation
To enable Headset Operation
To answer call when Call Notification is enabled
To log into a Hot Desking phone the phone must be idle
Hot Desking
Hot Desk Remote Logout
To log out of Hot Desking phone the phone must be idle
Make Busy
Message Waiting Indicator
Hot Desk - PIN Change
To enable Make Busy
To leave a Callback Message when you hear busy or ringback tone
Messaging - Advisory
Messaging - Callback
To turn Messaging - Advisory on
To cancel a Callback
Messaging - Cancel Callback
Messaging - Cancel All Callbacks
To cancel all Callbacks
Override Intrude
Music
Night Answer
Paging
To activate Phone Lock
Phone Lock
Before locking a set, ensure that
To de-activate Phone Lock
User PIN
To change the User PIN
To dial a call using Speak@Ease
Record-a-Call
Speak@Ease
To start recording while on a 2-party call
To make a Speed Call
Speed Call
Tag Call
To tag a malicious call
To view, change, and/or cancel a pending Reminder
Timed Reminder
Trunk Flash
To acknowledge a Timed Reminder when your phone rings once
5320 IP Phone - User Guide
