5330/5340 IP Phones – User Guide
Call Forward - Override
To override Call Forward and ring a station:
1.Lift the handset.
2.Dial the appropriate feature access code.
3.Dial the extension number.
Call History
Call History keeps track of the names (if available) and telephone numbers of missed calls, answered incoming external calls, and outgoing external calls. Once enabled on your phone by your system administrator, it functions automatically.
To display the call history, and view call detail:
1.Press the Call History feature key. The total number of missed calls is displayed in brackets (), the number of new missed calls is indicated with a *.
2.To browse though the list of missed calls, press the Yes softkey, followed by the 
(UP) and 
(DOWN) keys to scroll through the list.
To view answered or outgoing calls, press the No softkey (once for Answered, twice for Outgoing), followed by the 
(UP) and 
(DOWN) keys to scroll through the list.
3.To view the number of the call, press the Details softkey.
To return a call:
1.Display the call you want to return.
2.Do one of the following:
•If the call is internal, and the caller name is known, press the Call sofkkey. For unknown numbers, the Call option is not displayed.
•If the call is external, and you normally need to precede external calls with a digit such as 9, it is likely that your system administrator has programmed your system to insert the 9 for you. In this case, pressing the Call softkey initiates the call immediately. Sometimes the system will be unable to complete the dialing automatically. When this happens, you can edit the dialed digits manually by pressing the <— (Clear) softkey. Use the <— (Clear) softkey to delete the left- most digit, and then type the digits to insert them. When you have the dial string edited to suit your needs, press the Call softkey to dial the number.
To delete all missed, answered, or outgoing call logs:
1.After selecting the type of logs you wish to delete, press the Delete All softkey.
2.Confirm that you do want to delete all items by pressing the Yes softkey.
45
