Mitel 5330, 5340 manual Add Held, Swap, Call Forwarding

Models: 5330 5340

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Add Held

5330/5340 IP Phones – User Guide

Add Held

To move a call on hold to another line appearance:

1.Press an available line key.

2.Press the AddHeld softkey.

3.Press the flashing line key.

To add a call on Hold to an existing conversation or conference:

1.Press the AddHeld softkey.

2.Press the flashing line key.

Swap

To call another party when you are in an established two–party call:

1.Press Swap (TRANS/CONF).

2.Dial the number.

To alternate between the two parties:

Press the Trade Calls softkey.

Call Forwarding

Call Forward lets you redirect incoming calls to an alternate number when your phone is busy, when you're not answering, or all the time.

PROGRAM CALL FORWARD

You can create Call Forward profiles that identify where to send your incoming calls. Once you create and save a Call Forward profile, in the Call Forwarding application, you can enable or disable it at any time.

Notes:

The None Profile is a default profile provided by the system. It has no numbers programmed and is used to turn off Call Forwarding.

The default profile appears when the Call Forwarding set up does not match any of your profiles.

Only one call profile can be active at a time.

The dotted radio button icon next to the profile shows the current active profile.

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Mitel 5330, 5340 manual Add Held, Swap, Call Forwarding