
Troubleshooting (continued)
Others (continued)
| Problem | Solution | 
| 
 | 
 | 
| The menu can’t be | • The microcomputers inside the projector may be wrongly operating because of noise. | 
| used. |  Press the POWER button to turn off the lamp and wait about 2 minutes. Then | 
| 
 | unplug the power cord from the outlet, wait at least 10 minutes, and plug the | 
| 
 | power cord back into the outlet. When the POWER button doesn’t function, unplug | 
| 
 | the power cord from the outlet, wait at least 10 minutes, and then plug the power | 
| 
 | cord back into the outlet. | 
| 
 | • You cannot select  | 
| 
 | 
 | 
| “TEMPERATURE!!” is | • This indication appears when the ambient temperature rises high. When the ambient | 
| displayed. | temperature stays high, the lamp goes out. | 
| 
 |  Eliminate any causes of the rise in the ambient temperature. | 
| 
 | • This indication appears when the intake or exhaust vents are blocked. When they are | 
| 
 | kept blocked, the lamp goes out. | 
| 
 |  Remove the objects blocking the intake or exhaust vents. | 
| 
 | 
 | 
| The mark appears. | • This mark appears when ineffective operation is carried out. This isn’t a product | 
| 
 | malfunction. | 
| The remote control | • Check that the batteries are loaded in the remote control or the batteries are not | 
| doesn’t function easily | weak. (See page 6.) | 
| or at all. | • Check that the remote control sensor isn’t exposed to direct sunlight or fluorescent | 
| 
 | light. (See page 9.) | 
| 
 | • Use the remote control within its operation range. (See page 9.) | 
| 
 | • Use the remote control at least 10 cm away from the projector. | 
| 
 | 
 | 
| The remote control of | • When you are viewing a 3D image, stop the signal being output from the 3D emitter | 
| other device such as | temporarily by pressing the 3D SYNC PAUSE button on the remote control. (See page | 
| DVD recorder doesn’t | 26.) | 
| function. | 
 | 
| 
 | 
 | 
| The buttons on the | • PASSWORD FUNCTION in the FEATURE menu has been set to MENU ACCESS to | 
| control panel (except | enable the password lock. | 
| for the POWER |  Cancel the password lock or contact the person in charge of management of the | 
| button) don’t function. | projector. (See page 41.) | 
| Mechanical operating | • The iris produces sound while operating. This is not a malfunction. | 
| noise (clicking sound) | 
 | 
| is heard. | 
 | 
| Mechanical operation | • Mechanical operation noise is heard after the  | 
| noise is heard after the | malfunction. | 
| 
 | |
| Abnormal sound is | • Because the color wheel spins at a high speed, metallic sounds may be heard in rare | 
| heard. | occasions. Such symptom is not a malfunction. | 
| Images are not 3D. | • Is the 3D emitter connected to the projector? | 
| *The 3D glasses and | • Is there any block in the communication area between the 3D emitter and the 3D | 
| 3D emitter are sold | glasses? Or, is there a sticker or other such item on the  | 
| separately. They are | the 3D glasses? | 
| not supplied with this |  The 3D glasses operate by receiving signals from the 3D emitter. Check that there | 
| product. | is not any block in the communication area between the 3D emitter and the 3D | 
| 
 | glasses. | 
| 
 | • Is the distance between the 3D emitter and 3D glasses too far, or too close? | 
| 
 |  Adjust the location of the 3D emitter. | 
| 
 | • Are the direction of the 3D emitter and that of the  | 
| 
 | 3D glasses misaligned? | 
| 
 |  Adjust the direction and location of the 3D emitter. | 
| 
 | • Is the 3D glasses turned off? | 
| 
 |  Turn on the power of the 3D glasses. | 
