Troubleshooting (continued)

No image appears on the screen. (continued)

Problem

Solution

 

 

 

 

The screen for

• PASSWORD FUNCTION in the FEATURE menu has been set to DISPLAY INPUT to

entering the password

 

enable the password lock.

 

 

appears.

 

Enter the password or contact the person in charge of management of the

 

 

projector. (See page 41.)

 

 

 

 

“NO SIGNAL” is

• Turn on the power of the connected device, or check whether there is something

displayed.

 

wrong with the connected device.

 

 

• Check whether the external device output signals. (Check this especially when the

 

 

external device is a notebook computer.)

 

 

• Check that the cable connected to the external device isn’t defective.

 

 

• Check that the projector is connected to the external device using the correct

 

 

terminals.

 

 

 

• Check that the connected device is correctly selected as the input source.

 

• When an extension cord is being used, replace it with the supplied cable and check

 

 

whether images are projected correctly. If images are projected correctly, use an RGB

 

 

signal amplifier along with the

extension cord.

 

 

 

 

 

 

Images may be jagged

Make sure if the cable is firmly

plugged into the connecting terminal.

 

when connecting the

• To accept and display 1080p signals on the screen, make sure to use a high-speed

projector using the

 

HDMI cable that can transmit 1080p signals.

 

HDMI cable.

• When a distributor or an AV amplifier is connected using an HDMI cable, check that

“NO SIGNAL” is

 

the distributor or the AV amplifier complies with HDMI1.3 or higher (Deep

Color).

displayed when

 

When displaying 3D images, check that the distributor or the AV amplifier

complies

connecting the

 

with HDMI1.4 or higher (3D display).

 

projector using the

 

 

 

 

HDMI cable.

 

 

 

 

 

 

 

 

Images are not displayed correctly.

 

 

 

 

 

 

Problem

Solution

 

 

 

 

 

Projected images are

• Check that the cable connected to the external device isn’t intermittent.

 

shaking.

• Connect the cable’s plug with the external device’s connector firmly.

 

Projected images are

• Press the AUTO POSITION button.

 

displaced.

• Some computers output out-of-spec signals on rare occasion. Adjust the SIGNAL

 

 

menu. (See page 40.)

 

 

 

 

Projected images are

• Adjust the projector and the screen so that they are perpendicular to each other. (See

distorted.

 

page 10.)

 

 

 

 

Projected images are

• Adjust BRIGHTNESS and CONTRAST in the IMAGE menu. (See page 36.)

dark.

• Replace the lamp. (See page 42.)

 

 

 

 

Projected images are

• Adjust the focus. (See pages 18 and 23.)

 

blurred.

Clean the lens.

 

 

Press the t or u button on the remote control to eliminate flicker.

Adjust TRACKING and FINE SYNC. in the SIGNAL menu. (See page 40.)

Set OVER SCAN in the SIGNAL menu to 100%. (See page 34.)

Set KEYSTONE in the INSTALLATION menu to 0. (See page 32.)

Adjust BRIGHTNESS and CONTRAST in the IMAGE menu. (See page 36.)

Adjust the projector and the screen so that they are perpendicular to each other. (See page 10.)

White dots are seen

• This symptom is normal for a DLP™ projector and is not a malfunction. (A very small

on projected images.

number of pixels may stay lit or out, but such symptom is not a malfunction. Pixels of

Black dots are seen

99.99% or more are effective.)

on projected images.

 

 

 

Rainbow effect is seen

• This is due to color breaking noise that occurs in a DLP™ system and is not a

on projected images.

malfunction.

EN-47

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Mitsubishi Electronics HC7900DW user manual Troubleshooting, No image appears on the screen Problem Solution