Appendices83
Appendix E: Troubleshooting, continued
NetCommand IR Control (L75-A91)
Symptom | Remarks | ||
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3. | The A/V receiver is the selected audio source | • A/V Receiver Set Up for | |
| but there is no sound. | Check to see if the A/V Receiver power is turned on. | |
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| With A/V receiver power turned on, redisplay the Activ- | |
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| ity menu and press ENTER to allow NetCommand to |
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| correctly select the A/V Receiver input. |
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| Incorrect setup in the Inputs > AVR menu. Check the | |
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| device connection assigned in the AVR menu. |
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| • A/V Receiver Set Up for Audio and Video Switching over | |
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| HDMI | |
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| Check to see if the A/V Receiver power is turned on. | |
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| If the device is connected only to the TV (e.g., on ANT | |
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| or a front panel input), verify that the TV’s AUDIO |
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| OUTPUT is connected to the A/V receiver. |
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| The A/V receiver is not switching properly because | |
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| you have not learned the IR codes for the A/V receiver |
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| inputs to which your devices are connected. |
4. | There is no sound from the A/V receiver | NetCommand A/V receiver setup for the DVD player or digital | |
| for my DVD player or other surround sound | surround sound device or other device is not switching prop- | |
| device even though I learned the IR code for | erly. See “Case 2: Automatic A/V Receiver Switching to a Sur- | |
| the A/V receiver’s DVD input or other input. | round Sound Device,” page 59, and perform A/V receiver setup | |
| (A/V Receiver Set Up for | for a digital surround sound device. | |
| ing) |
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5. | There is no sound or picture from the A/V | The NetCommand A/V receiver setup is not switching audio | |
| receiver for my DVD player or other device | and video inputs properly because you did not “learn” the A/V | |
| connected to the A/V receiver; the A/V | receiver’s IR codes for the device inputs. See “Case 3: Auto- | |
| receiver should be sending video to the TV | matic Audio and Video Switching via HDMI,” page 60. | |
| over an HDMI cable. |
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| (A/V Receiver Set Up for Audio and Video |
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| Switching over HDMI) |
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6. | I’ve selected my DVD player or other sur- | • A/V Receiver Set Up for | |
| round sound device in combination with the | If you have only an audio connection from the device to the | |
| TV speakers but hear no sound from the TV | A/V receiver, a physical audio connection from the device | |
| speakers. | to the TV is also required. | |
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| to the appropriate TV audio input. Now you can hear |
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| audio from the device through either the TV speakers or |
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| the A/V receiver. |
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| to show the Speakers option, then press to |
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| select AV Receiver or TV. |
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| • A/V Receiver Set Up for Audio and Video Switching over HDMI | |
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| With your DVD player connected to the A/V receiver, only | |
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| video is passed from the A/V receiver to the TV because of | |
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7. | I “learned” the RECORD key for my VCR/DVR | Check that the VCR or DVR is receiving a signal directly from | |
| but when I pressed the RECORD key, the | your cable box or satellite receiver. | |
| VCR/DVR did not record anything. |
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