Motorola 6880801D90-D manual Handling Events in the Queue

Handling Events in the Queue

Some examples for handling events in the queue include Acknowledging, Acknowledging the next event at the top of the list, deleting a selected event, deleting all events for a resource, or Holding an event. Some actions populate the resource tile while other actions do not, in both the Inbound Event Display and on the Dispatch desktop (if visible in the currently selected folder). The following scenario demonstrates taking some actions on events in the list:

An event is chosen in the Inbound Event Display (clicked once) but not selected. Operations can be conducted on the resource either from the toolbar or from the Operations menu.

Double-click causes the entry to become selected and Acknowledged receiving the checkmark and repositioned in the list. The resource tile shows that resource's information and is highlighted. The cursor has not moved from where it conducted the double-clicking.

6-6 6880801D90-D Gold Series™ Elite Inbound Event Display