Motorola 9500 manual Troubleshooting, Problem Solution You can’t turn, You can’t make, Calls

Troubleshooting

This section tells you what to do if you experience one of these problems:

Problem	Solution
You can’t turn the	Check the battery. Is it charged, properly fitted, and are
phone’s power on.	the contacts clean and dry?
	• Check the antenna. Is it fully extended and rotated?
	Do you have a clear view of the sky?
	• Did you enter the number in international format? All
	calls made from the Iridium satellite system must be
	in international format (satellite mode only).
	• Check the signal strength meter. If the signal is
	weak, move to an open space or, if you are in a
	building, move closer to a window.
	• Check the Network Selection settings. Try Manual
You can’t make	Registration or if in GSM cellular mode try Manual
	Selection, or try another network.
calls.
	• Check your Operator coverage map.
	• Is Restricted displayed? Check the Call Barring
	setting.
	• Has a new SIM card been inserted? Check that no
	new restrictions have been imposed.
	• Check to see if you have your Fixed Dialing list
	enabled. If so, you can only make calls to numbers
	or prefixes that are on the list. If you are in cellular
	mode you must disable this feature. You must check
	and disable the feature from satellite mode.
	• Check to see that your phone is powered on.
	• Check the antenna. Is it fully extended and rotated?
	Do you have a clear view of the sky?
	• Check the signal strength. If the signal is weak,
	move to an open space or, if you are in a building,
You can’t receive	move closer to a window.
	• Check the Call Forwarding and Call Barring settings.
calls.
	• Check the Ringer setting. If it is off, there is no
	audible ringer.
	• Check to see if your Fixed Dialing list is enabled. If
	you are in cellular mode you must disable it. You
	must check and disable the feature from satellite
	mode.

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