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4
Troubleshooting

Before contacting the Hotline (described on page 55), review Table 4-1 for problems and suggested solutions.

Table 4-1: Troubleshooting Solutions
Problem Possible Cause Solution Reference
LCD blank and no LEDs
lit.
No power to unit. Plug in the unit.
LEDs illuminate, but LCD
is blank or too dark to read.
LCD contrast out
of adjustment.
Adjust LCD contrast. See IRD menu, Contrast
field.
No picture and no signal
LED indication.
No LNB signal
port connection.
Connect LNB coax. See "Connecting the
DSR-6000" on page 3.
Poor audio quality or low
audio level.
Audio levels
incorrect.
Adjust audio levels.
Will not acquire signal
lock.
Port not
configured.
Check port selection, modulation,
and frequency setting.
Incorrect output audio
language.
Wrong language
setting or audio
port connection.
Confirm audio connection choice
and related audio language
setting.