Important: If you unsuccessfully enter the PUK code 10 times, your SIM is permanently blocked and must be replaced. If this happens, all data is lost. You will get a message to contact Boost Mobile Customer Care. Except for making emergency calls, your phone will not function with a blocked SIM.
To unblock the PIN:
1Press * # m 1.
2At your Boost Mobile Customer Care representative’s request, provide the information needed to give you a PUK code.
3Select Unblock PIN.
4Enter the PUK code.
5Enter a new 4- to
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Note: These steps must be performed in quick succession.
If you entered the codes properly, SIM Unlocked appears on the display.
Locking the Keypad
Locking the Keypad
Locking the phone’s keypad prevents its buttons from being pressed. When the keypad is locked, you can only:
•Power the phone on and off
•Unlock the keypad
•Respond to incoming calls, messages, and alerts
Important: Emergency calls cannot be placed while the keypad is locked.
To lock the keypad:
1From the idle screen, press m.
2Press *.
If you press a key while the keypad is locked, instructions for unlocking the keypad display briefly.
To unlock the keypad:
1From the idle screen, press m.
2Press *.
While the keypad is locked, you can respond to incoming calls, messages, and alerts just as you do when the keypad is not locked. When finished, press e to return to the idle screen. The keypad remains locked.
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