Maintenance & Troubleshooting 6 - 9
Vehicle Cradle
Battery is not
charging. EDA removed from
the cradle too
soon.
Replace the EDA in the cradle. The standard capacity battery
(1900 mAh) fully charges in less than four hours. The extended
capacity battery (3800 mAh) fully charges in less than eight
hours. Tap Start > Settings > System > Power to view battery
status.
Battery is faulty. Verify that other batteries charge properly. If so, replace the
faulty battery.
EDA is not inserted
correctly in the
cradle.
Remove the EDA and reinsert it correctly. Verify charging is
active. Tap Start > Settings > System > Power to view battery
status.
Ambient
temperature of the
cradle is too warm.
Move the cradle to an area where the ambient temperature is
between 0oC and 35oC.
Table 6-4
Troubleshooting the Four Slot Ethernet Cradle (Continued)
Symptom Cause Solution
Table 6-5
Troubleshooting the Vehicle Cradle
Symptom Possible Cause Action
EDA battery charging
LED does not light
up.
Cradle is not
receiving power. Ensure the power input cable is securely connected to the
cradle’s power port.
EDA battery is not
recharging. EDA was removed
from the cradle too
soon.
Replace the EDA in the cradle. The standard capacity battery
(1900 mAh) fully charges in less than four hours. The extended
capacity battery (3800 mAh) fully charges in less than eight
hours.
Battery is faulty. Replace the battery.
EDA is not placed
correctly in the
cradle.
Remove the EDA from the cradle, and re-insert correctly. If the
battery still does not charge, contact customer support.
The EDA battery charging LED slowly blinks amber when the
EDA is correctly inserted and charging.
Ambient
temperature of the
cradle is too warm.
Move to an area where the ambient temperature is between 0oC
and 35oC.