6 - 12 MC70 User Guide
Trigger Handle
EDA battery is not
charging. EDA was removed
from MSR or MSR
was unplugged
from AC power too
soon.
Ensure MSR is receiving power. Ensure EDA is attached
correctly. Confirm main battery is charging under Start >
Settings > System > Power. The standard capacity battery (1900
mAh) fully charges in less than four hours. The extended
capacity battery (3800 mAh) fully charges in less than eight
hours.
Battery is faulty. Verify that other batteries charge properly. If so, replace the
faulty battery.
The EDA is not
fully attached to
the MSR.
Detach and re-attach the MSR to the EDA, ensuring it is firmly
connected.
During data
communication, no
data tr ansmits, or
transmitted data was
incomplete.
EDA detached
from MSR during
communications.
Reattach EDA to MSR and retransmit.
Incorrect cable
configuration. See the system admi nis tra to r.
Communication
software is not
installed or
configured
properly.
Perform setup as described in the MC70 Inte gr ator Guide.
Table 6-9
Troubleshooting the Trigger Handle
Problem Cause Solution
Cannot insert EDA in
Trigger Handle. Cleat is not
installed on the
EDA.
Install the cleat. Refer to the MC70 Integrator Guide.
Scan line does not
appear when trigger
is pressed.
EDA is not
attached properly
to the Trigger
Handle and is not
making contact
with the connector.
Remove the EDA fro m the Trigger Handle and reins ert.
EDA does not
contain a scanning
application.
Load a scanning application on the EDA.
Scanning
application is not
active.
Start the scanning application .
Table 6-8
Troubleshooting the Magnetic Stripe Reader (Continue d)
Symptom Possible Cause Action