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Motorola SBG900 manual Front-Panel Lights and Error Conditions, Turns Off During Startup If

Models: SBG900

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Overview Installation Troubleshooting Contact FAQ Specifications Glossary License

Configuration: Basic Gateway TCP/IP Wireless USB

Front-Panel Lights and Error Conditions

Light

Turns Off During Startup If

Turns Off During Normal Operation If

RECEIVE	The downstream receive channel cannot be acquired
SEND	The upstream send channel cannot be acquired
ONLINE	IP registration is unsuccessful
POWER	The SBG900 is not properly plugged into the
	power outlet

The downstream channel is lost The upstream channel is lost The IP registration is lost

The SBG900 is unplugged

SBG900 User Guide

106

Page 113

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Motorola SBG900 Front-Panel Lights and Error Conditions, Turns Off During Startup If, Turns Off During Normal Operation If

Contents

User Guide SBG900 Wireless Cable Modem Gateway Comply with all instructions that accompany this equipment FCC Compliance Class B Digital Device Caring for the Environment by RecyclingRecycling your Motorola Equipment Canada - Industry Canada IC Regulatory, Safety, Software License, and Warranty Information CardFCC Certification Installation ContentsBasic Configuration Connecting a PC to the USB PortConfiguring TCP/IP Configuring the GatewaySetting Up Your Wireless LAN Setting the Firewall PolicyTroubleshooting Setting Up a USB DriverContact Us Frequently Asked Questions Specifications Glossary Front-Panel Lights and Error ConditionsOverview Network Connection Types Easy SetupPowerful Features in a Single Unit Internet Sample Hybrid LANSBG900 Adapter WU830G Optional AccessoriesWPCI810G Configuration Basic Gateway TCP/IP Wireless USBLight Front PanelFlashing Configuration Basic Gateway TCP/IP Wireless USBKey Item Description Rear PanelConfiguration Basic Gateway TCP/IP Wireless USB SBG900 User GuideWireless LAN Wired Ethernet LAN USB Connection Label on the Rear of the SBG900SBG900 LAN Choices SBG900 Wireless LANSample wireless network connections Sample Ethernet connection to hubs or switches Wired Ethernet LANSample Ethernet to computer connection Configuration Basic Gateway TCP/IP Wireless USBSample USB connection USB ConnectionFirewall Wireless Security SBG900 security measures shown in a logical network diagramSecurity FirewallPort Triggering Wireless SecurityRelated Documentation Port ForwardingVirtual Private Networks Before You Begin Precautions Signing Up for Service InstallationConnecting the SBG900 to the Cable System Cabling the LAN Obtaining an IP Address for Ethernet Connecting a PC to the USB PortSigning Up for Service PrecautionsAlways make the wall connection first To avoid damaging the SBG900 or computers with static electricityComputer System Requirements Connecting the SBG900 to the Cable SystemStep Cabling the LANSteps 5 to StepObtaining an IP Address on a Macintosh or UNIX System Obtaining an IP Address for EthernetObtaining an IP Address in Windows 2000 or Windows XP Connecting a PC to the USB Port Starting the SBG900 Setup Program Changing the Default Password Basic ConfigurationGetting Help Setting the Firewall Policy Gaming Configuration GuidelinesStarting the SBG900 Setup Program To Perform ClickChanging the Default Password 3 Select Enable remote access Enabling Remote AccessGetting Help Setting the Firewall Policy Page Firewall POLICY - advanced Page Field Firewall POLICY - advanced page fieldsConfiguration Basic Gateway TCP/IP Wireless USB DescriptionFirewall ALERT - basic page fields Firewall ALERT - basic PageField or Button Configuration Basic Gateway TCP/IP Wireless USBFirewall ALERT - email page fields Firewall ALERT - email PageConfiguration Basic Gateway TCP/IP Wireless USB Field or ButtonFirewall LOGS page fields Firewall LOGS PageConfiguration Basic Gateway TCP/IP Wireless USB Field or ButtonConfiguring Port Triggers Gaming Configuration GuidelinesConfiguring the Firewall for Gaming Configuring a Gaming DMZ Host Gateway STATUS Page Gateway WAN Page Gateway LAN - nat config Page Configuring the GatewayGateway LAN - dhcp server config Page Gateway PORT FORWARDING - config PageBasic Gateway TCP/IP Wireless USB Gateway STATUS PageThis page displays the gateway status information SBG900 User GuideGateway WAN page fields Gateway WAN PageConfiguration Basic Gateway TCP/IP Wireless USB FieldConfiguration Basic Gateway TCP/IP Wireless USB Gateway WAN page fields continuedField DescriptionGateway LAN - nat config page fields Gateway LAN - nat config PageBasic Gateway TCP/IP Wireless USB Field or ButtonGateway LAN - dhcp server config page fields Gateway LAN - dhcp server config PageField DescriptionGateway LAN - dhcp leases page fields Gateway LAN - dhcp leases PageFieldDescription Basic Gateway TCP/IP Wireless USBGateway LAN - dhcp leases page fields continued Gateway PORT FORWARDING - status PageBasic Gateway TCP/IP Wireless USB FieldGateway PORT FORWARDING - config page fields Gateway PORT FORWARDING - config PageBasic Gateway TCP/IP Wireless USB FieldBasic Gateway TCP/IP Wireless USB Gateway PORT FORWARDING - config page fields continuedField DescriptionGateway PORT TRIGGERS - predefined Page Basic Gateway TCP/IP Wireless USB Gateway PORT TRIGGERS - predefined page fieldsField DescriptionGateway PORT TRIGGERS - custom page fields Gateway PORT TRIGGERS - custom PageBasic Gateway TCP/IP Wireless USB FieldGateway LOG page fields Gateway LOG PageConfiguration Basic Gateway TCP/IP Wireless USB FieldConfiguring TCP/IP in Windows 95, Windows 98, or Windows Me Configuring TCP/IPConfiguring TCP/IP in Windows 95, Windows 98, or Windows Me Configuring TCP/IP in Windows Configuring TCP/IP in Windows XP3 Double-click the Network icon to display the Network window 13 Click Obtain an IP address automatically Configuring TCP/IP in Windows 4 Click Local Area Connection number. The value of number varies from system to system. The Local Area Connection number Status window is displayed 8 Click Internet Protocol TCP/IP 13 Click OK to accept the TCP/IP settings Configuring TCP/IP in Windows XP 5 If a classic view similar to below is displayed 7 Right-click on the network connection. If more than one connection is displayed, be sure to select the one for your network interface 11 Verify that the settings are correct, as shown above Verifying the IP Address in Windows 95, Windows 98, or Windows Me Verifying the IP Address in Windows 2000 or Windows XP To renew the IP address Perform Setting Up Your Wireless LANUse in Setup Program Required On Each Wireless Client Encrypting Wireless LAN TransmissionsConfigure on the SBG900 Configuring WPA on the SBG900 8 Click Save Changes 5 Choose the WPA Authentication type6 For Remote Radius authentication only, set 7 For Local WPA-PSK authentication only, setConfiguring WEP on the SBG900 Encryption AuthenticationRequired On Each Wireless Client Restricting Wireless LAN AccessConfigure on the SBG900 Configuring the Wireless Network Name on the SBG900 Configuration Basic Gateway TCP/IP Wireless USB 7 Click advanced to display the Wireless SECURITY - advanced Page9 Click Apply to save your changes SBG900 User Guide3 Click advanced to display the Wireless SECURITY - advanced Page Configuring a MAC Access Control List on the SBG900On Each Client, You Need to Perform Configuring the Wireless ClientsIf You Performed Configuring a Wireless Client with the Network Name ESSID Configuring a Wireless Client for WPAConfiguring a Wireless Client for WEP Wireless STATUS Page Wireless NETWORK Page Wireless Pages in the SBG900 Setup ProgramWireless SECURITY - basic Page Wireless SECURITY - advanced Page Wireless STATISTICS pageWireless STATUS Page Fields Wireless STATUS PageConfiguration Basic Gateway TCP/IP Wireless USB the SBG900” or “Configuring WEP on the SBG900”Wireless NETWORK page fields Wireless NETWORK PageConfiguring the Wireless Network Name on the SBG900 Configuration Basic Gateway TCP/IP Wireless USBConfiguration Basic Gateway TCP/IP Wireless USB Wireless NETWORK page fields continuedFieldDescription SBG900 User GuideWireless SECURITY - basic Page Wireless Security - ADVANCED page fields Wireless SECURITY - advanced PageConfiguration Basic Gateway TCP/IP Wireless USB Field or ButtonWireless Security - ADVANCED page fields continued Wireless STATISTICS pageWireless STATISTICS page fields Configuration Basic Gateway TCP/IP Wireless USBConfiguration Basic Gateway TCP/IP Wireless USB Wireless STATISTICS page fields continuedField or Button DescriptionSetting Up a USB Driver in Windows 98 Second Edition Setting Up a USB DriverSetting Up a USB Driver in Windows 98 Second Edition Setting Up a USB Driver in Windows3 Click Next. The following window is displayed 6 Select Specify a location and type the location of the CD-ROM drive Configuration Basic Gateway TCP/IP Wireless USB7 Click Next. The following window is displayed SBG900 User Guide9 After the window shown under step 8 is displayed, click Next Setting Up a USB Driver in Windows 3 Click Next. The following window is displayed 5 Click Next. The following window is displayed 6 Click Next Setting Up a USB Driver in Windows Me Setting Up a USB Driver in Windows XP SBG900 User Guide Configuration Basic Gateway TCP/IP Wireless USBRemoving the USB Driver from Windows 98 Second Edition or Windows Me Removing the USB Driver from Windows 2 Click Settings4 Disconnect the USB cable from the PC or SBG900 6 Perform Running the Motorola USB Driver Removal Utility7 Double-click Network Adapters 9 Click the Uninstall icon. The following window is displayed 13 Perform Running the Motorola USB Driver Removal UtilityConfiguration Basic Gateway TCP/IP Wireless USB 10 Click OK 11 Close the Device Manager windowConfiguration Basic Gateway TCP/IP Wireless USB Removing the USB Driver from Windows XP1 On the Windows desktop, click Start to display the Start window SBG900 User GuideSBG900 User Guide Configuration Basic Gateway TCP/IP Wireless USB4 Click System to display the System Properties window. Skip to step SBG900 User Guide Configuration Basic Gateway TCP/IP Wireless USB6 Click the Hardware tab to display the Hardware page 12 Perform Running the Motorola USB Driver Removal Utility 8 Double-click Network adaptersRemoving the USB Driver from Windows 98 Second Edition or Windows Me Running the Motorola USB Driver Removal UtilityRemoving the USB Driver from Windows Removing the USB Driver from Windows XP8 Click Exit to exit the Motorola USB Driver Removal Utility. or Setting Up a USB Driver in Windows Me Setting Up a USB Driver in Windows 98 Second EditionSetting Up a USB Driver in Windows Setting Up a USB Driver in Windows XPProblem TroubleshootingPossible Solutions Configuration Basic Gateway TCP/IP Wireless USBTurns Off During Startup If Front-Panel Lights and Error ConditionsTurns Off During Normal Operation If Configuration Basic Gateway TCP/IP Wireless USBContact Us Q What is high-speed cable Internet access? Frequently Asked QuestionsQ What is Network Address Translation? Q What wireless security measures are provided on the SBG900?Q Do I need to subscribe to cable TV to get cable Internet access? Q Do I need to change my Internet service provider ISP?Q What type of technical support is available? Q What do I do if my SBG900 stops working?SBG900 User Guide SpecificationsConfiguration Basic Gateway TCP/IP Wireless USB SBG900 User Guide Configuration Basic Gateway TCP/IP Wireless USBDownstream DOCSIS SBG900 User Guide Configuration Basic Gateway TCP/IP Wireless USBUpstream Euro-DOCSIS SBG900 User Guide GlossaryConfiguration Basic Gateway TCP/IP Wireless USB SBG900 User Guide Configuration Basic Gateway TCP/IP Wireless USBLicense SBG900 User Guide Configuration Basic Gateway TCP/IP Wireless USBConfiguration Basic Gateway TCP/IP Wireless USB Overview Installation Troubleshooting Contact FAQ SpecificationsGlossary The SBG900 is simultaneously a DHCP client and a DHCP serverSBG900 User Guide Configuration Basic Gateway TCP/IP Wireless USBaddress SBG900 User Guide Configuration Basic Gateway TCP/IP Wireless USBSBG900 User Guide Configuration Basic Gateway TCP/IP Wireless USBU.S. government Configuration Basic Gateway TCP/IP Wireless USBSee Ethernet SBG900 User GuideSBG900 User Guide Configuration Basic Gateway TCP/IP Wireless USBSBG900 User Guide Configuration Basic Gateway TCP/IP Wireless USBSBG900 User Guide Configuration Basic Gateway TCP/IP Wireless USBSBG900 User Guide Configuration Basic Gateway TCP/IP Wireless USBSBG900 User Guide Configuration Basic Gateway TCP/IP Wireless USBSBG900 User Guide Configuration Basic Gateway TCP/IP Wireless USBSBG900 User Guide Configuration Basic Gateway TCP/IP Wireless USBSBG900 User Guide Configuration Basic Gateway TCP/IP Wireless USBSBG900 User Guide Configuration Basic Gateway TCP/IP Wireless USBSBG900 User Guide Configuration Basic Gateway TCP/IP Wireless USBConfiguration Basic Gateway TCP/IP Wireless USB Software LicenseYou may You may not516850-001 08/05 MGBI Visit our website at