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manual User Guide SURFboard SBV5120 VoIP Cable Modem
Models:
SBV5120
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Troubleshooting
Install
FAQ
Configuring TCP/IP
Setting Up a USB Driver
Precautions
Power
SBV5120 VoIP Telephone Service
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User Guide
SURFboard SBV5120 VoIP Cable Modem
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Contents
User Guide SURFboard SBV5120 VoIP Cable Modem
Safety and Regulatory Information
Caring for the Environment by Recycling
Important VoIP Service Information
Canada - Industry Canada IC
FCC Compliance Class B Digital Device
FCC Declaration of Conformity
International Declaration of Conformity
Regulatory, Safety, Software License, and Warranty Information Card
Safety and Regulatory Information
Contents
Installation and Configuration
Troubleshooting
Introduction
SBV5120 VoIP Telephone Service
SBV5120 Cable Modem
Telephone Features Supported by the SBV5120
Light
Top and Front Panel
Flashing
Installation Troubleshooting Glossary License
Rear Panel
Before You Begin
Key Item
Description
Always make the wall connection first
Precautions
To avoid damaging your VoIP cable modem or PC with static electricity
Signing Up for Service
Ethernet Card
Computer System Requirements
USB Connection
Cabling and Startup for a Single User
Installation and Configuration
“Cabling and Startup for a Single User” on page
“Cabling for Multiple Users” on page
Either/or
6 Connect your computer to the VoIP cable modem using USB or Ethernet
Computer
“Setting Up a USB Driver in Windows 98 Second Edition” on page
Setting Up a USB Driver
“Setting Up a USB Driver in Windows 2000” on page
“Setting Up a USB Driver in Windows Me” on page
Setting Up a USB Driver in Windows 98 Second Edition
5 Be sure “CD-ROM drive” is the only box selected. Click Next
8 Select The updated driver... and click Next
9 After the window shown under step 8 is displayed, click Next
Setting Up a USB Driver in Windows
4 Click Next. The following window is displayed
8 If necessary, select your CD-ROM drive in the “Copy files from” list
Setting Up a USB Driver in Windows Me
Setting Up a USB Driver in Windows XP
Configuring TCP/IP in Windows 98 Second Edition, or Windows Me
Configuring TCP/IP
“Configuring TCP/IP in Windows 2000” on page
“Configuring TCP/IP in Windows XP” on page
9 Click OK
13 Click Obtain an IP address automatically
Configuring TCP/IP in Windows
5 Click Properties. The Local Area Connection Properties window is displayed
14 Click OK when prompted to restart your computer and click OK again
Configuring TCP/IP in Windows XP
3 Click Network and Internet Connections. The Network and Internet Connections window is displayed
6 Right-click on your network connection. If more than one connection is displayed, be sure to select the one for your network interface
10 Click OK to close the TCP/IP Properties window
Verifying the IP Address in Windows 98 Second Edition, or Windows Me
Verifying the IP Address
“Verifying the IP Address in Windows 2000 or Windows XP” on page
Verifying the IP Address in Windows 2000 or Windows XP
Renewing Your IP Address
Ethernet and USB
Cabling for Multiple Users
Installation
Ethernet
Troubleshooting Glossary License
Introduction
Problem
Troubleshooting
Possible Solutions
Introduction Installation
Turns Off During Startup If
Front-Panel Lights and Error Conditions
Turns Off During Normal Operation If
Light
Removing the USB Driver from Windows 98 Second Edition or Windows Me
Removing the USB Driver from Windows
2 Click Settings
6 Perform “Running the Motorola USB Driver Removal Utility” on page
12 Perform “Running the Motorola USB Driver Removal Utility” on page
7 Double-click Network Adapters
Introduction Installation
Removing the USB Driver from Windows XP
Troubleshooting
Glossary License
4 Click System to display the System Properties window. Skip to step
11 Perform “Running the Motorola USB Driver Removal Utility” on page
8 Double-click Network adapters
Troubleshooting
Installation
Glossary License
“Setting Up a USB Driver in Windows 2000” on page
“Setting Up a USB Driver in Windows 98 Second Edition” on page
“Setting Up a USB Driver in Windows Me” on page
“Setting Up a USB Driver in Windows XP” on page
Q What is high-speed cable Internet access?
Frequently Asked Questions
Q What is voice over Internet Protocol VoIP?
Q Can I still watch cable TV while using my VoIP cable modem?
Q Do I need to subscribe to cable TV to get cable Internet access?
Q Do I need to change my Internet service provider ISP?
Q What type of technical support is available?
Q What do I do if my SURFboard VoIP cable modem stops working?
Introduction Installation Troubleshooting
Glossary
Glossary
License
Glossary
Introduction Installation Troubleshooting
License
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Introduction Installation Troubleshooting Glossary
Software License
License
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