Troubleshooting

Glossary License

6Click the Hardware tab to display the Hardware page:

7Click Device Manager to display the Device Manager window:

Although your SURFboard VoIP cable modem model number may be different than in the images in this guide, the procedure is the same.

8Double-clickNetwork adapters.

9Click the Motorola SURFboard USB Cable Modem. The Uninstall icon is displayed on the window near the top. Click Uninstall.

10Close the Device Manager window and Control Panel windows.

11Perform “Running the Motorola USB Driver Removal Utility” on page 43.

SBV5120 VoIP Cable Modem User Guide

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Motorola SBV5120 manual Double-clickNetwork adapters