Troubleshooting

Glossary License

5Click the Hardware tab:

6Click Device Manager to display the Device Manager window:

Although your SURFboard VoIP cable modem model number may be different than in the images in this guide, the procedure is the same.

7Double-clickNetwork Adapters.

8Click the Motorola SURFboard USB Cable Modem. The Uninstall icon is displayed on the window near the top.

9Click Uninstall. A window is displayed.

10Click OK.

11Close the Device Manager and Control Panel windows.

12Perform “Running the Motorola USB Driver Removal Utility” on page 43.

SBV5120 VoIP Cable Modem User Guide

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Image 45
Motorola SBV5120 manual Double-clickNetwork Adapters