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Motorola SBV5120 manual Double-click Network Adapters

Models: SBV5120

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7Double-clickNetwork Adapters.

Introduction Installation

Troubleshooting

Glossary License

5Click the Hardware tab:

6Click Device Manager to display the Device Manager window:

Although your SURFboard VoIP cable modem model number may be different than in the images in this guide, the procedure is the same.

7Double-clickNetwork Adapters.

8Click the Motorola SURFboard USB Cable Modem. The Uninstall icon is displayed on the window near the top.

9Click Uninstall. A window is displayed.

10Click OK.

11Close the Device Manager and Control Panel windows.

12Perform “Running the Motorola USB Driver Removal Utility” on page 43.

SBV5120 VoIP Cable Modem User Guide

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Motorola SBV5120 manual Double-click Network Adapters, Perform “Running the Motorola USB Driver Removal Utility” on page

Contents

User Guide SURFboard SBV5120 VoIP Cable Modem Safety and Regulatory Information Caring for the Environment by Recycling Important VoIP Service InformationFCC Compliance Class B Digital Device Canada - Industry Canada ICFCC Declaration of Conformity International Declaration of Conformity Regulatory, Safety, Software License, and Warranty Information CardSafety and Regulatory Information ContentsInstallation and Configuration TroubleshootingSBV5120 VoIP Telephone Service IntroductionSBV5120 Cable Modem Telephone Features Supported by the SBV5120 Light Top and Front PanelFlashing Installation Troubleshooting Glossary LicenseRear Panel Before You BeginKey Item DescriptionPrecautions Always make the wall connection firstTo avoid damaging your VoIP cable modem or PC with static electricity Signing Up for Service Computer System Requirements Ethernet CardUSB Connection Cabling and Startup for a Single User Installation and Configuration“Cabling and Startup for a Single User” on page “Cabling for Multiple Users” on page6 Connect your computer to the VoIP cable modem using USB or Ethernet Either/orComputer “Setting Up a USB Driver in Windows 98 Second Edition” on page Setting Up a USB Driver“Setting Up a USB Driver in Windows 2000” on page “Setting Up a USB Driver in Windows Me” on pageSetting Up a USB Driver in Windows 98 Second Edition 5 Be sure “CD-ROM drive” is the only box selected. Click Next 8 Select The updated driver... and click Next 9 After the window shown under step 8 is displayed, click Next Setting Up a USB Driver in Windows 4 Click Next. The following window is displayed 8 If necessary, select your CD-ROM drive in the “Copy files from” list Setting Up a USB Driver in Windows Me Setting Up a USB Driver in Windows XP Configuring TCP/IP in Windows 98 Second Edition, or Windows Me Configuring TCP/IP“Configuring TCP/IP in Windows 2000” on page “Configuring TCP/IP in Windows XP” on page9 Click OK 13 Click Obtain an IP address automatically Configuring TCP/IP in Windows 5 Click Properties. The Local Area Connection Properties window is displayed 14 Click OK when prompted to restart your computer and click OK again Configuring TCP/IP in Windows XP 3 Click Network and Internet Connections. The Network and Internet Connections window is displayed 6 Right-click on your network connection. If more than one connection is displayed, be sure to select the one for your network interface 10 Click OK to close the TCP/IP Properties window Verifying the IP Address Verifying the IP Address in Windows 98 Second Edition, or Windows Me“Verifying the IP Address in Windows 2000 or Windows XP” on page Verifying the IP Address in Windows 2000 or Windows XP Renewing Your IP Address Ethernet and USB Cabling for Multiple UsersInstallation EthernetTroubleshooting Glossary License IntroductionProblem TroubleshootingPossible Solutions Introduction InstallationTurns Off During Startup If Front-Panel Lights and Error ConditionsTurns Off During Normal Operation If LightRemoving the USB Driver from Windows 98 Second Edition or Windows Me 2 Click Settings Removing the USB Driver from Windows6 Perform “Running the Motorola USB Driver Removal Utility” on page 12 Perform “Running the Motorola USB Driver Removal Utility” on page 7 Double-click Network AdaptersIntroduction Installation Removing the USB Driver from Windows XPTroubleshooting Glossary License4 Click System to display the System Properties window. Skip to step 11 Perform “Running the Motorola USB Driver Removal Utility” on page 8 Double-click Network adaptersInstallation TroubleshootingGlossary License “Setting Up a USB Driver in Windows 2000” on page “Setting Up a USB Driver in Windows 98 Second Edition” on page“Setting Up a USB Driver in Windows Me” on page “Setting Up a USB Driver in Windows XP” on pageQ What is high-speed cable Internet access? Frequently Asked QuestionsQ What is voice over Internet Protocol VoIP? Q Can I still watch cable TV while using my VoIP cable modem?Q Do I need to subscribe to cable TV to get cable Internet access? Q Do I need to change my Internet service provider ISP?Q What type of technical support is available? Q What do I do if my SURFboard VoIP cable modem stops working?Introduction Installation Troubleshooting GlossaryGlossary LicenseGlossary Introduction Installation TroubleshootingLicense linesIntroduction Installation Troubleshooting Glossary Software LicenseLicense You may521963-001 8/05 MGBI Visit our website at