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Motorola SBV5120 manual Verifying the IP Address in Windows 2000 or Windows XP

Models: SBV5120

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Verifying the IP Address in Windows 2000 or Windows XP

Introduction

Installation

Troubleshooting Glossary License

Verifying the IP Address in Windows 2000 or Windows XP

To check the IP address:

1On the Windows Desktop, click Start.

2Select Run. The Run window is displayed.

3Type cmd and click OK.

4Type ipconfig and press ENTER to display your IP configuration. A display, like below, indicates a normal configuration:

If an Autoconfiguration IP Address is displayed as in the window below, there is an incorrect connection between your PC and the VoIP cable modem or there are cable network problems.

Check:

•

•

Your cable connections

Whether you can see cable-TV channels on your television

After successfully verifying your cable connections and proper cable-TV operation, you can renew your IP address.

SBV5120 VoIP Cable Modem User Guide

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Motorola SBV5120 manual Verifying the IP Address in Windows 2000 or Windows XP

Contents

User Guide SURFboard SBV5120 VoIP Cable Modem Safety and Regulatory Information Caring for the Environment by Recycling Important VoIP Service InformationCanada - Industry Canada IC FCC Compliance Class B Digital DeviceFCC Declaration of Conformity International Declaration of Conformity Regulatory, Safety, Software License, and Warranty Information CardSafety and Regulatory Information ContentsInstallation and Configuration TroubleshootingIntroduction SBV5120 VoIP Telephone ServiceSBV5120 Cable Modem Telephone Features Supported by the SBV5120 Light Top and Front PanelFlashing Installation Troubleshooting Glossary LicenseRear Panel Before You BeginKey Item DescriptionAlways make the wall connection first PrecautionsTo avoid damaging your VoIP cable modem or PC with static electricity Signing Up for Service Ethernet Card Computer System RequirementsUSB Connection Cabling and Startup for a Single User Installation and Configuration“Cabling and Startup for a Single User” on page “Cabling for Multiple Users” on pageEither/or 6 Connect your computer to the VoIP cable modem using USB or EthernetComputer “Setting Up a USB Driver in Windows 98 Second Edition” on page Setting Up a USB Driver“Setting Up a USB Driver in Windows 2000” on page “Setting Up a USB Driver in Windows Me” on pageSetting Up a USB Driver in Windows 98 Second Edition 5 Be sure “CD-ROM drive” is the only box selected. Click Next 8 Select The updated driver... and click Next 9 After the window shown under step 8 is displayed, click Next Setting Up a USB Driver in Windows 4 Click Next. The following window is displayed 8 If necessary, select your CD-ROM drive in the “Copy files from” list Setting Up a USB Driver in Windows Me Setting Up a USB Driver in Windows XP Configuring TCP/IP in Windows 98 Second Edition, or Windows Me Configuring TCP/IP“Configuring TCP/IP in Windows 2000” on page “Configuring TCP/IP in Windows XP” on page9 Click OK 13 Click Obtain an IP address automatically Configuring TCP/IP in Windows 5 Click Properties. The Local Area Connection Properties window is displayed 14 Click OK when prompted to restart your computer and click OK again Configuring TCP/IP in Windows XP 3 Click Network and Internet Connections. The Network and Internet Connections window is displayed 6 Right-click on your network connection. If more than one connection is displayed, be sure to select the one for your network interface 10 Click OK to close the TCP/IP Properties window Verifying the IP Address in Windows 98 Second Edition, or Windows Me Verifying the IP Address“Verifying the IP Address in Windows 2000 or Windows XP” on page Verifying the IP Address in Windows 2000 or Windows XP Renewing Your IP Address Ethernet and USB Cabling for Multiple UsersInstallation EthernetTroubleshooting Glossary License IntroductionProblem TroubleshootingPossible Solutions Introduction InstallationTurns Off During Startup If Front-Panel Lights and Error ConditionsTurns Off During Normal Operation If LightRemoving the USB Driver from Windows 98 Second Edition or Windows Me Removing the USB Driver from Windows 2 Click Settings6 Perform “Running the Motorola USB Driver Removal Utility” on page 12 Perform “Running the Motorola USB Driver Removal Utility” on page 7 Double-click Network AdaptersIntroduction Installation Removing the USB Driver from Windows XPTroubleshooting Glossary License4 Click System to display the System Properties window. Skip to step 11 Perform “Running the Motorola USB Driver Removal Utility” on page 8 Double-click Network adaptersTroubleshooting InstallationGlossary License “Setting Up a USB Driver in Windows 2000” on page “Setting Up a USB Driver in Windows 98 Second Edition” on page“Setting Up a USB Driver in Windows Me” on page “Setting Up a USB Driver in Windows XP” on pageQ What is high-speed cable Internet access? Frequently Asked QuestionsQ What is voice over Internet Protocol VoIP? Q Can I still watch cable TV while using my VoIP cable modem?Q Do I need to subscribe to cable TV to get cable Internet access? Q Do I need to change my Internet service provider ISP?Q What type of technical support is available? Q What do I do if my SURFboard VoIP cable modem stops working?Introduction Installation Troubleshooting GlossaryGlossary LicenseGlossary Introduction Installation TroubleshootingLicense linesIntroduction Installation Troubleshooting Glossary Software LicenseLicense You may521963-001 8/05 MGBI Visit our website at