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Motorola SBV5120 manual Click System to display the System Properties window. Skip to step

Models: SBV5120

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4Click System to display the System Properties window. Skip to step 6.

Introduction Installation

Troubleshooting

Glossary License

3If a Category view similar to the image under step 2 is displayed, click Performance and Maintenance. Otherwise, skip to step 5.

4Click System to display the System Properties window. Skip to step 6.

5If a classic view similar to the following is displayed, click System to display the System Properties window:

SBV5120 VoIP Cable Modem User Guide

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Motorola SBV5120 manual Click System to display the System Properties window. Skip to step

Contents

User Guide SURFboard SBV5120 VoIP Cable Modem Safety and Regulatory Information Caring for the Environment by Recycling Important VoIP Service InformationFCC Declaration of Conformity FCC Compliance Class B Digital DeviceCanada - Industry Canada IC International Declaration of Conformity Regulatory, Safety, Software License, and Warranty Information CardTroubleshooting ContentsSafety and Regulatory Information Installation and ConfigurationSBV5120 Cable Modem SBV5120 VoIP Telephone ServiceIntroduction Telephone Features Supported by the SBV5120 Installation Troubleshooting Glossary License Top and Front PanelLight FlashingDescription Before You BeginRear Panel Key ItemTo avoid damaging your VoIP cable modem or PC with static electricity PrecautionsAlways make the wall connection first Signing Up for Service USB Connection Computer System RequirementsEthernet Card “Cabling for Multiple Users” on page Installation and ConfigurationCabling and Startup for a Single User “Cabling and Startup for a Single User” on pageComputer 6 Connect your computer to the VoIP cable modem using USB or EthernetEither/or “Setting Up a USB Driver in Windows Me” on page Setting Up a USB Driver“Setting Up a USB Driver in Windows 98 Second Edition” on page “Setting Up a USB Driver in Windows 2000” on pageSetting Up a USB Driver in Windows 98 Second Edition 5 Be sure “CD-ROM drive” is the only box selected. Click Next 8 Select The updated driver... and click Next 9 After the window shown under step 8 is displayed, click Next Setting Up a USB Driver in Windows 4 Click Next. The following window is displayed 8 If necessary, select your CD-ROM drive in the “Copy files from” list Setting Up a USB Driver in Windows Me Setting Up a USB Driver in Windows XP “Configuring TCP/IP in Windows XP” on page Configuring TCP/IPConfiguring TCP/IP in Windows 98 Second Edition, or Windows Me “Configuring TCP/IP in Windows 2000” on page9 Click OK 13 Click Obtain an IP address automatically Configuring TCP/IP in Windows 5 Click Properties. The Local Area Connection Properties window is displayed 14 Click OK when prompted to restart your computer and click OK again Configuring TCP/IP in Windows XP 3 Click Network and Internet Connections. The Network and Internet Connections window is displayed 6 Right-click on your network connection. If more than one connection is displayed, be sure to select the one for your network interface 10 Click OK to close the TCP/IP Properties window “Verifying the IP Address in Windows 2000 or Windows XP” on page Verifying the IP AddressVerifying the IP Address in Windows 98 Second Edition, or Windows Me Verifying the IP Address in Windows 2000 or Windows XP Renewing Your IP Address Ethernet and USB Cabling for Multiple UsersIntroduction EthernetInstallation Troubleshooting Glossary LicenseIntroduction Installation TroubleshootingProblem Possible SolutionsLight Front-Panel Lights and Error ConditionsTurns Off During Startup If Turns Off During Normal Operation IfRemoving the USB Driver from Windows 98 Second Edition or Windows Me 6 Perform “Running the Motorola USB Driver Removal Utility” on page 2 Click SettingsRemoving the USB Driver from Windows 12 Perform “Running the Motorola USB Driver Removal Utility” on page 7 Double-click Network AdaptersGlossary License Removing the USB Driver from Windows XPIntroduction Installation Troubleshooting4 Click System to display the System Properties window. Skip to step 11 Perform “Running the Motorola USB Driver Removal Utility” on page 8 Double-click Network adaptersGlossary License InstallationTroubleshooting “Setting Up a USB Driver in Windows XP” on page “Setting Up a USB Driver in Windows 98 Second Edition” on page“Setting Up a USB Driver in Windows 2000” on page “Setting Up a USB Driver in Windows Me” on pageQ Can I still watch cable TV while using my VoIP cable modem? Frequently Asked QuestionsQ What is high-speed cable Internet access? Q What is voice over Internet Protocol VoIP?Q What do I do if my SURFboard VoIP cable modem stops working? Q Do I need to change my Internet service provider ISP?Q Do I need to subscribe to cable TV to get cable Internet access? Q What type of technical support is available?License GlossaryIntroduction Installation Troubleshooting Glossarylines Introduction Installation TroubleshootingGlossary LicenseYou may Software LicenseIntroduction Installation Troubleshooting Glossary License521963-001 8/05 MGBI Visit our website at